Head of Operations **URGENT**

Publicis Media harnesses the power of modern media through global agency brands Publicis Collective, Spark Foundry, Starcom and Zenith. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global practices deliver client value and drive growth in a platform-powered world. It is present in more than sixty countries with over 23,000 employees worldwide.
We are looking for someone who can come in and immediately make an impact. This will be both in terms of applying industry knowledge (and sharing this with the team) to manage key tagging, trafficking, data, measurement, and partner relationships in order to drive campaign efficiency and develop leading technical expertise. The successful candidate will have a fully rounded knowledge of digital ad serving, measurement, and associated technology and partners. In addition, the candidate must have data analysis experience, Ad Servers and Tag Management Tools. This role will manage the end-to-end Operations - Optimization process, including but not limited to:

KPI creation and planning support using historical performance data
Discover efficiencies through data structure to create streamlined communication for planning and analytics insights
Manage offshore trafficking / Analyst teams of Technology Activation Specialists and ensure best-in-class service delivery
Establish/refine processes and training parameters to ensure flawless, on-time execution by operational teams
Proactive partner management and industry outreach to improve and evolve ad operations solutions, based on clients' needs
In partnership with media and analytics counterparts work on developing and deploying data management, reporting solutions, meaningful documentation that captures the value created by new capability
Develop and enforce nomenclature to better manage data across the organization
Coordinate with analytics teams to ensure data (from varied sources) can be easily fed into outsourced tools and systems
Understand, identify and partner with data/technology solution providers to drive more effective and efficient reporting for teams/clients
Support and scale analytics dashboards, toolset and data management platforms across client teams
Identify and oversee the deployment of digital technology solutions and partnerships, such as ad servers, data management tools, media planning/buying and billing systems, that deliver against client and organizational needs
Ensure teams are effectively and efficiently using current tools and systems through training and/or establishment and adherence to best practices
Partner with Digital Directors on the business to deliver best product and best thinking across, search, social, mobile, display and video to establish technology needs and requirements
S. in Marketing, Advertising or related field

• 3+ years of experience working with trafficking systems, tagging tools and data mining / reporting functions in excel, or other similar tool. (CM, DCM, DFP, Flashtalking, Innovid, IAS Google Analytics, Adobe tools, TMS, VIQ)
• Specifically, candidate must have a good command of MS Excel, including formulas and tables, as these are heavily utilized in the reporting process
• Technology experience is important (must have experience with standard ad servers such as Google Campaign Manager, Prisma, IAS, etc.
• Must have experience with in Google CM Floodlight implementation QA and troubleshooting, or other container and conversion tag systems such as Tealium
• Candidate must have a strong attention to detail, and be able to quality check their work to ensure that data anomalies/mistakes are caught prior to delivery of the reports to the client teams
• Candidate must have strong management capabilities, both operationally (to ensure that tasks such as reporting & trafficking are completed on time and accurately) as well as strategically (to ensure that guidance is given to all teams on how to enhance the product as the account matures)
• Candidate must be outgoing and able to integrate with a fast-paced digital planning team
• A people person with ability to communicate at all levels who will have various levels of digital knowledge
• Basic data management SQL skills a plus

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io your information will be kept confidential according to EEO guidelines.
This is the pay range the Company believes it will pay for this position at the time of this posting. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 6/12/2026.