3rd Shift Runner

Server Assistant
The Server Assistant (SA) is responsible for assisting servers in food & beverage service of all tables in a high volume, live entertainment, restaurant, and bar setting. SAs will continuously assist the Restaurant Server to enhance the guest experience; while anticipating any additional needs to help ensure each guest has a wonderful and unique visit to our venues. Transport materials/supplies and assist the Restaurant Server with beverage and food service in all areas, as well as maintain the cleanliness of all work areas and equipment.
*This is a tipped position with a standard hourly pay rate of $12.00 per hour. The pay-range of $30-$35 per hour is the combined hourly wage with an average of tip out per hour for current Server Assistants.
Assist restaurant servers in tasks necessary to maintain their tables and assist their guests throughout the visit.

• Provide friendly, efficient, knowledgeable, and helpful service of food and beverage in accordance with established quality and time standards.
• All SAs should have complete knowledge of the food and bar menus, as well as a complete understanding of host and support staff procedures.
• Prepare restaurant tables with special attention to sanitation and set-up.
• Assure tabletops and chairs are sanitized as well as floor area around them.
• Understand and read a food or beverage order.
• Ensure food is served in accordance with safety standards (e.g., Confirm that each order has appropriate preparation, plate/glassware, garnish, presentation, necessary serving utensils and is complete before taking it to a guest.
• Must say the name of food and beverages delivered to guests.
• Carry dishes from bars and tables to kitchen dish area.
• Inform management of any complaint, comments, or incidents.
• Maintain line of sight/atmosphere control by circulating through your work areas throughout shift.
• Keep all tabletops, floors, and service areas clear/free of dirty glasses, and any unnecessary items throughout shift.
• Keep service station and service equipment storage organized.
• Ensure daily/nightly/weekly and opening/running/closing duties are completed.
• Clean all spills and waste immediately. Will follow all company and department policies and procedures, practices, and guidelines.
• In addition to the aforementioned essential job functions, the Server Assistant will be evaluated on the following leadership qualities:
• Adherence to Policy
• Quality of work
• High School Diploma or equivalent required
• Adhere to and enforce company, local, state, and government specific regulations.
• Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)
• Ability to stand and exert well-paced mobility for the duration of a scheduled shift
• Work will include indoor and/or outdoor areas. Schedule could exceed 30 hours per week and may include overtime when approved by management
• Work varied shifts to include days, nights, weekends, and holidays
• Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.

TC Restaurant Group is an Equal Opportunity Employer.