Head of Operations & Business Management

Operations ManagerWe are recruiting an experienced Operations Manager on behalf of a manufacturing client. This leadership role is responsible for day-to-day plant operations, including production, quality, purchasing, maintenance, logistics, supply chain, inventory control, safety, and continuous improvement.Position SummaryThe Operations Manager will oversee and optimize manufacturing operations to achieve production, quality, delivery, safety, and cost objectives. The role manages personnel, production schedules, inventory, quality control, and resource allocation while driving process improvement and cross-functional collaboration.Key ResponsibilitiesLead plant operations across production, quality assurance, purchasing, maintenance, logistics, and supply chain management.Develop and implement operational strategies that support productivity, safety, quality, delivery, and cost-efficiency goals.Manage manufacturing schedules, staffing levels, and resource allocation to meet customer and production demand.Develop and execute production schedules to support timely order fulfillment and efficient utilization of labor and equipment.Promote a strong safety culture and ensure compliance with applicable OSHA and environmental requirements.Lead root-cause analysis and corrective-action processes for production issues and non-conformances.Partner with engineering, quality, and other functional teams to support seamless operations and continuous improvement.Recruit, mentor, develop, and manage a high-performing operations team.Contribute to strategic planning related to production capacity, resource allocation, and process improvement.Maintain inventory accuracy and coordinate with supply chain teams to ensure timely procurement of materials.Lead operational audits and support compliance with internal policies and applicable external certifications, including ISO and FDA requirements where relevant.Leadership & Supervisory ResponsibilitiesDirectly manages supply chain, quality, and production leadership functions and oversees frontline operational performance. Responsibilities include staffing, training, employee development, team building, performance reviews, disciplinary actions, and fostering a culture of accountability and continuous improvement.Required QualificationsBachelor's degree in Manufacturing, Operations Management, Industrial Engineering, Business, or a related field.At least 5 years of operations or supply chain management experience in a managerial or leadership capacity.Strong analytical and problem-solving skills with the ability to define problems, collect and analyze data, establish facts, and drive sound conclusions.Strong written and verbal communication skills, including the ability to communicate effectively with senior management and cross-functional teams.Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook.Experience with manufacturing ERP systems such as SAP, Oracle, or Epicor.Familiarity with production tracking, MRP, and data visualization tools such as Power BI is a plus.