Head of Support Services

Instructional Services Manager (Specially Funded)
Location: Rio Salado Community College

Full/Part Time:

Regular/Temporary: Monday - Friday, 8am - 5pm; some evenings and weekends may be required

This is a grant funded assignment with a projected end date of 06-30-2027 with renewal based on available funds and the needs of MCCCD.

10 Colleges. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Nationwide Medical, Dental, and Vision Coverage

Paid Time Off: Vacation, Sick Leave, and Personal Time

20 Paid Observed Holidays

Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage

Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions

Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)

Tuition Reimbursement for employees and dependents

Flexible Work Schedules

Virta Diabetes Reversal Program and Support Groups

Employee Assistance Program (EAP)

Sight-On-Site Eye Care Services

Pre-Retirement Planning Events

Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Provides program-level oversight, coordination, and operational leadership for the Administration of Justice and Paralegal Department's Law and Legal Studies bachelor's degree and Paralegal program. The position works collaboratively with the Faculty Chair and department leadership to support the strategic development, implementation, assessment, and continuous improvement of both programs.

coordinating adjunct faculty recruitment, hiring, onboarding, evaluation, and professional development; monitoring student engagement, success, grievances, and persistence; and cultivating relationships with community legal partners to expand internship and experiential learning opportunities. The position monitors program objectives and learning outcomes, evaluates program effectiveness, and leads or recommends improvements to strengthen academic quality, student recruitment, retention, and program growth. 30% - Program Oversight and Administration: Provides day-to-day oversight and coordination of the Law and Legal Studies bachelor's degree and Paralegal programs, ensuring alignment with departmental and institutional goals. Serves as a primary point of contact for adjunct faculty and students regarding curriculum, course delivery, academic concerns, and program-related issues. Monitors program operations, identifies areas for improvement, and coordinates the implementation of strategies to enhance program effectiveness and student outcomes. Provides guidance and oversight in addressing student concerns, grievances, academic challenges, and persistence initiatives, collaborating with appropriate college departments and personnel. Monitors program enrollment, recruitment, and retention trends and recommends strategies to support program growth and student success.

30% - Community Partnerships and External Relations: Provides oversight and coordination of relationships with community legal partners, employers, professional organizations, and other external stakeholders to strengthen program relevance and support workforce development. Identifies, develops, and cultivates new partnerships to expand internship opportunities, experiential learning, and career pathways for students. Coordinates and facilitates program advisory council meetings, ensuring regular engagement with stakeholders and incorporating industry feedback into program planning and development. Serves as a liaison between the college and legal community partners to promote program visibility, strengthen community relationships, and identify opportunities for collaboration. Evaluates partnership effectiveness and identifies opportunities to enhance student placement, employment opportunities, and program outcomes.

15% - Strategic Planning and Program Development: Collaborates with the Faculty Chair, adjunct faculty, and department leadership on strategic planning, program development, curriculum enhancements, and implementation of new initiatives. Leads and coordinates projects related to program improvement, student success, program branding, marketing, recruitment, and retention. Monitors program objectives and performance measures, evaluates outcomes, and recommends and implements strategies to support continuous improvement. 15% - Curriculum Development and Academic Quality Oversight: Directly supervises assigned full-time employees and oversees part time staff. Provides oversight of content specialists and course development activities for Law and Legal Studies and Paralegal courses, ensuring alignment with program learning outcomes, curriculum standards, and academic requirements. Collaborates with the Faculty Chair and subject matter experts to develop, review, revise, and maintain curriculum, course materials, instructional content, and assessments. Monitors course development timelines, quality, and consistency to ensure courses meet established academic standards and program objectives. Evaluates curriculum effectiveness and assessment results and coordinates revisions and improvements to strengthen instructional quality and student learning outcomes.

10% - Adjunct Faculty Recruitment, Development, and Evaluation: Assists the Faculty Chair with the recruitment, selection, hiring, onboarding, orientation, and ongoing development of adjunct faculty. Coordinates adjunct faculty training, mentoring, and professional development to promote instructional effectiveness and consistency across programs. Supports the evaluation and performance review process for adjunct faculty, providing feedback and recommendations for continuous improvement. Monitors adjunct faculty engagement and instructional needs and collaborates with the Faculty Chair to address performance concerns and support faculty success. Bachelor's Degree from a regionally accredited institution in education, organizational development or directly related field, five (5) years of related experience such as planning, developing, implementing, administering, and evaluating instructional services programs which includes two (2) years of supervisory experience. J-18808-Ljbffr Maricopa Community College district