Head of Operations Management (m/w/d)

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Iron Mountain is seeking a skilled and experienced Operations Supervisor to join our Operations team. In this crucial leadership role, you will be responsible for managing the day-to-day functions of the Record Center and Transportation teams in a cost-effective manner while consistently meeting the needs of both internal and external customers.Lead and manage direct reports, including hiring, counseling, performing annual reviews, and overseeing daily scheduling and staffing to ensure optimal workforce deployment.Optimize daily operations and transportation functions by planning work assignments, tracking team progress, analyzing production failures, and quickly executing solutions to remove barriers and produce positive results.Ensure compliance and safety by creating and sustaining a safe working environment, conducting routine safety observations, assigning equipment/facility inspection schedules, and confirming that all Company standards and operating procedures are followed.Strong knowledge of operations management principles, including analyzing labor costs, managing expenditures (supplies, repairs), and making recommendations on equipment purchases.Excellent communication skills with the ability to interact routinely with internal and external customers both verbally and through written electronic communication.Experience in direct leadership, including managing payroll, scheduling, counseling, and conducting annual reviews for a team.Full Health and Dental Benefits starting on the first day of employment.Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.Call to ActionReady to lead essential operations and drive customer satisfaction? Apply now to join the Iron Mountain Operations team!Category: Operations GroupSummaryLocation: US | FL | Orlando | 3608 Shader RoadType: Full time