shift Restaurant Server -
Cafe Hollander
Your role as a Server at a Lowlands Group Restaurant is extremely important to our success. Guests come to our Cafe's for various reasons- business lunches, the afternoon cocktails and drinks, dinner with family or friends, a quick dessert, special events, family milestones, or an amazing brunch. Timing and tailoring your service style is critical to successfully providing our guests with optimal service. When guests are seated at our tables, it's the first impression and our staff's overall quality of service that are remembered. That is the Lowlands dining experience, and your knowledge and pride of our food, drinks and operations enable us to bring that experience to life for our guests. With this knowledge and skillset you will be an effective team player and provide our guests with a high level of quality service.
Greet, serve guests in a prompt, friendly, professional way.
Be familiar with specials and soups of the day prior to starting the shift.
Take food and drink orders promptly and accurately.
Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
Continuous development of food & beverage product knowledge
Customer Service Skills
Servers will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds.
Vacancy posted 2 days ago
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