Parts Counter Sales - Immediate Hire

Automotive Parts Counter Clerk
Koons Automotive Group is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies and our commitment to our team members, guests, and partners. Our culture focuses on the vision of becoming the Most Guest Centric Automotive Retailer. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Parts Counter Clerk at Koons Ford in Falls Church, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
Pull and fill orders from stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Notify all necessary parties when special ordered parts have been received
Pull orders and ensure sure all parts are tagged with customer names and job number
Follow department policy and instructions on the special ordering of parts, plus S.Follow up on back-ordered parts and replenishes assigned inventory daily
Makes sure all internal requests for parts are billed on service repair order
Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
Receive payment from retail customers or obtain credit authorization
Assist outside sales representatives with their orders
Excellent communication and customer service skills, and able to maintain a professional image and demeanor
Strong computer & phone skills is required (Internet, MS Outlook)
Degree in automotive technology or military equivalent experience
Bi-lingual is always a plus!
Weekly pay

• $Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team member's eligible)

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• Digital career path tool to assist with career development

Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws.