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Head of Service Management

Dave Wright Subaru

2026 TIME DEALER OF THE YEAR AWARD WINNER! AWARDED 'BEST DEALERSHIPS TO WORK FOR' 13 TIMES! FAMILY OWNED AND OPERATED! IMMEDIATE OPENING! Are you a current technician eager to advance into a leadership role? Are you the person others naturally go to when they need help solving a problem? Are you ready to put down the wrench and use your car knowledge in a new way? This could be the perfect opportunity for you! We’re looking for a Service Manager to lead our high volume service department!
Dave Wright Nissan Subaru Core Values: We Solve It
We Are All One Team
We Do What We Say
We Grow Or We Die
We Commit And Never Quit
Service Manager Requirements: Experienced technician
Strong understanding of technician dispatching and shop workflow
Outgoing and approachable personality
Excellent communication skills
Comfortable training and leading a team
Confident, strong problem solver
Positive, upbeat energy
Detail oriented and organized
Team focused mindset
Consistent and reliable
Career minded
Valid driver’s license
Service Manager Responsibilities: Follow our processes and hold the team accountable to them
Effectively lead, coach, mentor, and manage service advisors to help them grow
Provide ongoing training to service department personnel
Evaluate performance, recognize accomplishments, and hold 1-on-1 meetings with team members
Motivate and encourage service staff members to reach their full potential
Maintain above average customer service scores for the department
Assist guests in a professional and courteous manner
Retain current service customers and encourage repeat business
Manage technician dispatching and shop workflow
Collaborate with other departments in the dealership to accomplish common goals
Other duties as required
Service Manager Benefits: Paid Vacation, PTO, and Holidays
Health, Life, Dental, and Vision Insurance
Company Contributed 401K
Company stipend program
Additional Benefits Include: Exciting company Christmas Party
3 National Holidays each month
Company golf outing
Appreciation for a job well done

#J-18808-Ljbffr Dave Wright Subaru

Vacancy posted 3 days ago
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