Full-Time Dispatcher/Receptionist

We're looking for a highly organized and customer-focused professional to join a restoration team as a Full-Time Dispatcher. This position serves as the communication hub between customers, field technicians, project managers, and vendors, ensuring emergency and scheduled restoration services are coordinated efficiently and effectively.

If you enjoy problem-solving, coordinating logistics, and delivering exceptional customer service, this position offers a rewarding opportunity with a growing team.

Temp to hire

Receive and manage incoming service calls and restoration requests.

• Maintain clear communication between customers, technicians, project managers, and vendors.
• Enter and maintain accurate job information in company software.
• Assist with customer communication regarding service timelines and updates.
• Support project managers with administrative and operational tasks.
• Maintain organized records and documentation for all projects.
• Provide professional customer service during stressful situations.
• Strong customer service and problem-solving skills.
• Proficiency with Microsoft Office, email, and scheduling software.
• Detail-oriented with strong data entry accuracy.
• Previous dispatching, scheduling, customer service, administrative, or restoration industry experience preferred.
• Starting at $25.00 per hour