Advocate (Temporary)

Parallon, a revenue cycle management provider for HCA Healthcare, is hiring a Bilingual Medicaid Eligibility Advocate .

Sunday - Thursday; The Bilingual Medicaid Eligibility Advocate is responsible for conducting eligibility screenings, assessing patient financial requirements, and counseling patients on insurance benefits and co‑payments. The role serves as a liaison between the patient, hospital, and governmental agencies, and is actively involved in all areas of case management.

Screen and evaluate patients for existing insurance coverage, federal and state assistance programs, or hospital charity applications.

Obtain legally relevant medical evidence, physician statements, and all other documentation required for eligibility determination.

Complete and file applications. Initiate and maintain proper follow‑up with the patient and government agency caseworkers to ensure timely processing and completion of all mandated applications and accompanying documentation.

Document progress notes in the patient’s file and the hospital computer system.

Participate in ongoing, comprehensive training programs as required.

Follow policies and procedures to contribute to the efficiency of the office. Cover and assist with other office functions as requested.

Make field visits as necessary and maintain reliable personal transportation.

Bilingual skills are required.

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.

Paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence.

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.

Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.

Additional benefits for fertility, family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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