Head of Client Support Services

Join the BrightKey team as a Print Services Manager! Working onsite in Plymouth Meeting, PA, the Print Services Manager is responsible for overseeing daily operations of a small team providing printing, document, and data management in a corporate office environment. This position manages a team of 2–3 employees who handle the daily operations supporting a BrightKey client. The ideal candidate will be a hands-on leader with strong organizational, communication, and multitasking skills who can balance management responsibilities with day-to-day operational work.
Compensation & Benefits:
Pay Rage: $23.00 – 26.00 per hour
Company offers Medical, Dental, Vision and additional insurance options
Participation in company 401k program
Paid holidays and paid time off
Location & Hours:
On-site in Plymouth Meeting, PA
Monday through Friday (first shift/full-time)
Daily Schedule: 7:00am – 3:30pm (may vary)
Ideal Experience for the Print Services Manager Position:

• 3–5 years of experience in managing a small team in a corporate office environment.
• Experience with large format printing is highly preferred.
• Proficiency with Microsoft Teams, Outlook and SharePoint is highly preferred.
• Excellent customer service skills and the ability to work with a high degree of professionalism.
• Strong leadership and communication skills
• Excellent organizational and time management abilities

Responsibilities of the Print Services Manager:
Team Leadership
Provide training, coaching, and performance feedback to ensure high-quality service delivery.
Delegation of daily tasks and client requests relating to data and printing services.
Guiding and managing customer requested projects to completion.
Schedule and assign daily tasks to ensure coverage and workflow efficiency.
Foster a positive, customer-focused team culture.
Process Improvement & Compliance
Identify opportunities to improve efficiency and service quality through process or technology enhancements.
Maintain compliance with company policies and confidentiality standards.
Offer of employment is contingent upon successful completion a drug and/or background screening per company guidelines.

BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status.

PSM-091826

Printing / Print
Manager / Management
Lead
Large Format Printing