Merchandiser - Hourly Rate

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.

Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. Merchandising : Take pride in your spaces by owning client’s office kitchens & pantries and highly organized storage rooms.

Successfully complete 5-8 delivery stops during your day where you will safely navigate the loading/unloading of the delivery truck, delivering product directly into our client locations.

Safely maneuver one of our box trucks through a route delivering food, beverages, and smiles to our clients. (Customer Service : Engage with our clients and other Crafty team members onsite, delivering the highest quality service

Maintenance + Inventory : Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget)

This role is afull-time,hourly role within Crafty supporting our California market.

Option 1: Monday to Thursday, 4:30AM - 3:30 PM (4 shifts, 10 hours each)

Option 2: Tuesday to Friday, 4:30AM - 3:30 PM ( (4 shifts, 10 hours each)

Operationally Sound : Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.

Encompasses the ability to work effectively with others towards shared goals while providing and receiving constructive input to enhance individual and team performance

Demonstrates exceptional attention to detail by meticulously overseeing merchandising, inventory management, and ownership responsibilities to ensure precision, consistency, and excellence in all aspects of operations.

We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Goal : Deliver a top-tier Crafty quality client experience through exceptional on-site operations, ensuring all client sites meet and exceed their goals. This will support our client retention goal of 99% annually (for at least six consecutive months, regardless of client site) by implementing these key initiatives:

Complete daily task lists with an average of 95% shift completion week over week as measured via Tableau on a monthly basis.

Bonus

Initiative #2: Quality control : Maintain an average of 95% or greater on all quality control checks quarterly.

Assist in supporting all client requests for inventory management on a weekly basis, working with your manager and the site point of contact.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

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