Head of Project Management

Position – Project Manager with OSS/BSS Location – St. Contract

We are seeking an experienced Project Manager to lead end-to-end delivery of OSS/BSS projects for telecom clients. The role involves managing scope, schedule, budget, risks, stakeholders, and cross-functional delivery teams across the full project lifecycle.

Plan, execute, and deliver OSS/BSS projects, including billing, CRM, order management, provisioning, service assurance, network inventory, and integrations.
Define project scope, timelines, resource plans, budgets, and delivery milestones.
Manage cross-functional teams, vendors, architects, business analysts, developers, and testing teams.
Track project progress, RAID items, dependencies, changes, and risks; Coordinate requirements gathering, solution design, development, SIT/UAT, data migration, deployment, and post-go-live support.
Communicate project status, escalations, and recommendations to clients and senior management.
Ensure delivery meets quality, contractual, and client expectations while managing scope creep.

Strong telecom OSS/BSS domain knowledge and familiarity with system integrations, APIs, and data flows.
Proven experience delivering complex telecom projects on time, within budget, and to quality standards.
Experience with Agile/Waterfall delivery, project governance, and RAID management.
Excellent stakeholder management, communication, negotiation, and leadership skills.
Proficiency with Jira, MS Project, Confluence, Excel, and project reporting tools.
Bachelor’s degree in Engineering, Computer Science, or a related field; PMP/PRINCE2/Agile certification is highly preffered.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.