Waiter/ Waitress - Restaurant, Full Time, No

Bonus programs

Insurance and PTO for full-time employees

Bonus based on performance

Flexible schedule

Job Title: Server

FLSA Status (US): Hourly Pay range: minimum wage plus tips

Restaurant Operations

Our Server team members are our brand ambassadors, ensuring guests experience a fun, relaxed and exceptional dining experience. Servers are expected to be approachable, friendly, hospitable and professional, ensuring JINYA’s service standards are properly executed. Servers are responsible for ensuring our guests receive the best dining experience through execution of steps of service. All servers work in unison contributing to the guests’ dining experience by providing amazing service and full menu knowledge.

Serve guests in a professional and positive manner, including but not limited guest food and beverage orders, delivery of food and beverage and ensuring exceptional dining experience.

Utilize JINYA’s steps of service, up-selling techniques and proper menu knowledge guiding guests to daily specials, ensure dietary needs and delighting our guests to our unique offering of ramen and tapas

Communicate clearly and concisely in a positive and professional manner with guests and team members, both front and back of the house operations. Answer phone calls, take reservations and assign guests to proper tables while maintaining consistent server rotation, when needed

Support team members in front of house operations, such as refilling beverages, organizing table arrangements, table maintenance, polishing pates or glasses, resetting tables or other necessary items as requested or needed

Respond to minor guest complaints, and alerting management of any major or critical guests or service concerns

Know restaurant information, such as hours of operations, menu, allergies, table numbers, payment options and any relevant information to the operations of the restaurant

Promote and executes JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity and Integrity

Complete projects and/or tasks as requested or required by manager(s) or supervisor(s)

Minimum 2-3 years server experience, preferably in a high-volume atmosphere

Understand or experience in operating POS system or Host System (OpenTable or similar)

Self-motivated and self-initiated to ensure restaurant is clean and presentable to guests

Ability and willingness to work flexible hours, including weekends and holidays

Able to safely lift and easily maneuver through restaurant with limited space

Be able to write and speak English

Must have appropriate city, state and federal certifications according to location of restaurant, including alcohol and food handling certificates

This job operates in a fun yet professional restaurant environment. This role routinely moves inside and outside of the kitchen and operate tools such trays, glassware, places and other restaurant equipment. Servers will occasionally ascend/descend ladder to reach overhead items, if needed. Servers will frequently communicate with staff, guests and other team members; Team member must be able to distinguish between sweet, savory and other food flavors. Team member will work indoor and outdoor environment, which might be hot, humid and wet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.