Full-Time Advocate

Salary Range: $25.04 - $30.04 Hourly

Organization Overview The mission of Family Tree is to partner with all people to prevent and overcome the interconnected issues of child abuse, domestic violence and homelessness to promote safety, healing and stability across generations. As a long standing non‑profit human services agency, we are committed to empowering change and transforming the lives of vulnerable populations in our community. We aim to recruit and retain high‑quality and diverse team members who share in our commitment and vision to empower people and transform our community through innovative and integrated services. strive to pay fair wages, offer competitive benefits, provide generous sick and vacation time, offer staff development along with believing each employee’s unique qualities and experiences are the core of the organization. Family Tree strives to value and uplift diverse and marginalized voices, to recognize and address the ways in which oppression impacts the communities with which we work, and to promote inclusion and equity.

Job Summary Roots of Courage is a 24/7 confidential emergency shelter for people fleeing domestic violence. Provide advocacy, safety, crisis intervention, non‑therapeutic counseling for adult clients and/or children and operate a 24/7 crisis line in an emergency shelter.

Qualifications / Program Purpose Provide emergency, safe shelter for individuals and those with children who are actively fleeing Domestic Violence (Intimate Partner Violence, specifically). Roots of Courage offers a safe location with emphasis in a confidential location. Position Purpose Roots of Courage Domestic Violence Advocates are trained to navigate crisis intervention and safety planning to provide advocacy and case management for individuals and those with children. Domestic Violence Advocates are expected to operate a 24/7 crisis line and the supportive services of emergency, safe shelter.

Essential Duties / Responsibilities Roots of Courage Advocates are skilled in providing case management, trauma‑informed support and advocacy, crisis intervention, and conflict resolution, to clients in an emergency shelter setting.

Assists with crisis line coverage to screen in new clients who are fleeing domestic violence and seeking confidential shelter, provide over‑the‑phone safety planning, and resources/referrals.

Roots of Courage Advocates maintain confidentiality of shelter, employees, and client information per Family Tree policies, as well as Colorado State and U.Federal laws protecting survivors of Domestic Violence.

Basic knowledge of Domestic Violence and the impact on survivors and/or children.

Assist clients with housing navigation, benefits acquisition, educational/vocational referrals, financial empowerment, behavioral/health referrals, goal setting, life skills, and the establishment of a personal support network.

Promptly enter documentation and information into the Salesforce database and other respective tracking systems as required.

Maintain documentation and data needed for monthly grant reporting.

Follow up with applications for services and complete intakes of new clients.

Problem Solving: demonstrate abilities to carry out self‑directed tasks with limited supervision. Fostering Teamwork and Collaboration: demonstrate abilities to collaborate with team members, Family Tree Leadership, and partnering agencies; Collaboration: willingness to collaborate with internal departments and community partners to deliver comprehensive support services for adult and child survivors in shelter settings.

Preferred Skills / Competencies Relationship Management: build healthy and effective working relationships with Family Tree team members; skills gained from lived experience and professional experience working with vulnerable populations and marginalized communities.

Previous knowledge of and experience in safety planning with individuals and those with children experiencing Intimate Partner Violence.

Digital Literacy: ability to find, evaluate and communicate information through typing and digital media platforms like Microsoft Suite and search engines.

Resourcefulness: knowledge of and ability to navigate Metro Denver area community resources; Working Environment This is a full‑time, in‑office position only.

Must have access to reliable transportation to attend scheduled shifts.