Registered Nurse - Primary Care/Vaccination Clinic

The Registered Nurse Navigator in a primary care/family practice setting is responsible for coordinating patient-centered care across the continuum, with a focus on prevention, chronic disease management, and population health. This role partners closely with primary care providers and collaborates with interdisciplinary teams to proactively manage patient panels, close care gaps, and improve health outcomes while enhancing the patient experience. The RN Navigator serves as a key advocate for patients and families while promoting population health initiatives and compliance with regulatory standards.

Reports to the Operations Manager.

Manage a defined patient panel in collaboration with primary care providers

Develop, implement, and monitor individualized care plans, especially for patients with chronic conditions (e.g., diabetes, hypertension, COPD)

Coordinate care across settings including specialists

Identify and proactively engage high-risk and rising-risk patients

Coach patients on preventive health and wellness strategies

Assisting preventive and quality care gaps (e.g., screenings, immunizations, annual wellness visits)

Work closely with physicians, APPs, medical assistants, front office staff, and referral coordinators

Serve as a liaison between patients, providers, and external care partners

Support value‑based care initiatives and quality programs

Monitor and track performance metrics such as care gaps, utilization, and patient outcomes, identify opportunities for improvement

Conduct telephonic and/or electronic outreach for follow‑ups, care coordination, and preventive care reminders

Assist in managing inbox messages and care coordination workflows within the HER

Comply with the Springfield Clinic incident reporting policy and procedures

Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy

Provide excellent customer service and adhere to Springfield Clinic’s Code of Conduct and Ethics Standards

Active Registered Nurse (RN) license in the State of IL required

Associate or Bachelor of Science in Nursing preferred

3‑5 years of clinical nursing experience (primary care, ambulatory care, or care management) preferred

Familiarity with value‑based care models

Based in a primary care/family practice clinic

Routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines