Head of Hotel & Hospitality Sales

Sales Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.

At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you'll be part of a community-driven environment where collaboration and connection are at the core of everything we do. We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. If you're ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.

At Pyramid Global Hospitality, people come first. We are committed to creating exceptional guest experiences while fostering a culture where our associates feel valued, supported, and empowered to grow.

Located in the heart of downtown Riverside, The Mission Inn Hotel & Spa is a historic AAA Four Diamond destination renowned for its stunning architecture, rich history, and world-class hospitality. We are seeking a motivated and relationship-driven Sales Manager to join our team. This individual will play a key role in driving revenue, building lasting client relationships, and positioning the Mission Inn as a premier destination for group and event business.

Develop and maintain strong relationships with clients, planners, and partners to generate repeat and referral business.

Manage the sales cycle from prospecting through contract negotiation and closing.

Collaborate with catering, events, and operations teams to ensure seamless execution of group and event experiences.

Attend networking events, trade shows, and industry functions to promote the property and expand market presence.

Meet and exceed revenue goals by implementing strategic sales plans and identifying new business opportunities.

Maintain accurate sales activity, forecasting, and pipeline management within CRM systems

Conduct site tours and presentations, showcasing the unique offerings of The Mission Inn

1–3+ years of hotel or hospitality sales experience preferred; group or event sales a plus

• Strong interpersonal and communication skills with a passion for building relationships
• Proven ability to meet or exceed sales targets in a competitive environment
• Ability to multitask and manage multiple accounts simultaneously
• Flexibility to work evenings or weekends as needed for client events and site visits
• Familiarity with hotel sales systems and CRM tools preferred

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.