Head of Product Management and

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Capital One is reimagining how customers bank in person. Our ATM and in-person banking technology organization builds the software platforms behind a nationwide fleet of ATMs, self-service kiosks, and branch network devices, moving the experience from reliable cash access toward real-time, intelligent, customer-first interactions.

The In-Person Transactions (IPT) team is redefining the technology that powers our customers' physical financial touchpoints where our customers interact with their money. We operate at the critical intersection of digital software and physical hardware, managing the full ATM stack and the broader ecosystem of in-person banking. While this space has traditionally relied on rigid hardware constraints, we're aggressively rethinking the status quo, building software-driven solutions that treat physical devices as intelligent, connected endpoints rather than static machines. By prioritizing a digital-first architecture, we're transforming everyday transactions into seamless digital experiences and pushing the boundaries of what's possible in the physical-to-digital ecosystem.

First, you'll spearhead the zero-to-one launch of a net-new product at the intersection of digital experiences and physical money movement. The core challenge, and the excitement of this build, lies in untangling intricate physical and servicing dependencies to engineer a seamless digital experience. You'll collaborate closely with engineering, user research, and design to solve complex customer and business challenges and bring a groundbreaking product to market.

Second, you'll lead the evolution of our ecosystem by building advanced, data-centric features. You'll leverage our rich data sets and explore opportunities to integrate machine learning and generative AI to uncover operational efficiencies and build intelligent connections across our systems. You’ll set direction across both areas, balancing net-new strategic bets against platform modernization, reliability, and compliance work. It's a high-exposure role spanning data platforms, payments, observability, and security, with regular interaction across engineering, design, operations, and senior leadership.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

Bachelor's degree in any field and at least 3 years of Product Management experience

Experience translating business strategy and analysis into consumer facing digital products

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to View email address on click.appcast.io Capital One National Association