Head of Programme Management

The Program Manager is responsible for advising, converting, and supporting students participating in WorldStrides Higher Education programs throughout a specific region.

Program Managers guide students from application through departure, ensuring a smooth, informed, and supportive journey to studying abroad. Our team believes deeply in the power of international education and brings that enthusiasm to every student interaction.

Student Advising & Case Management

Provide high‑quality advising from application through program departure using established best practices.

Maintain proactive communication via phone, email, and virtual meetings.

Review and determine eligibility of student applications for designated program locations.

Advise students on academics, course registration, host university expectations, housing, visas, budgeting, cultural preparation, and program logistics.

Program Operations

Review course selection forms, academic documentation, and placement exams; manage accurate and highly‑detailed course information.

Manage and update pre‑de‑parture orientations for assigned locations.

Prepare Arrival Guides and all pre‑departure materials for each student cohort.

Support visa advising for destinations, in coordination with internal teams.

Respond to on‑site incident reports in collaboration with regional teams and other internal stakeholders.

Participate in the program‑wide on‑call rotation approximately once per year.

Support emerging projects, new program locations, and evolving responsibilities driven by enrollment trends.

Optional domestic travel to support recruitment efforts and pre‑departure orientations at U.Bachelor’s degree.

Strong interest in international education and student development.

Excellent written and oral communication skills, including strong phone presence.

Detail‑oriented with strong time‑management and organizational skills.

recruitment materials).

Valid passport in the even international program support is needed.

Friendly, positive, service‑oriented approach to student support.

Previous experience in student advising, customer service, or administrative roles.

Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.

10 paid floating corporate holidays, 1 paid volunteer day & up to 25 accrued PTO days to start - accrue up to 28 over 3 years, up to 4 mental health days per year, and 5 bereavement days.

Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.

Opportunities for paid and discounted travel.

Flexible work schedule providing on‑site, remote, and virtual office opportunities.

Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.

Employee Assistance Program (EAP)

Paid Parental, Caregiver, and Disability leave.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Individuals with temporary visas such as E, F‑1, J‑1, H‑1, H‑2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J‑1 or F‑1 visas.

#