Health Care Front Desk Receptionist

Essen Health Care

Essen Health Care is a growing community healthcare network that provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a 'population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.

Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx.

Job Summary

A well-presented and articulate individual who can deliver exceptional customer service. Possesses an outgoing personality, strong interpersonal skills, and the ability to work confidently and independently within a diverse team environment.

Responsibilities

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order office supplies and keep inventory of stock

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Qualifications

High school/GED (Required)

College (Preferred)

Skills Preferred (P)

Minimum two years of customer service experience preferred (P)

Bilingual (Spanish) (P)

Proficient in Microsoft Office (Excel & Word) (Required)

Equal Opportunity Employer

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population

Essen Medical Associates