Client / Customer Care Rep

Job Description Client Care Representative Location: Phoenix, AZ Pay Range: $20-$24/hour + performance incentives Schedule: Monday-Friday, full-timeBe the First Impression That Sets the StandardWe're hiring a Customer Service Representative who takes pride in delivering a professional and positive experience with every interaction.If you enjoy helping people, staying organized, and being part of a strong team, this is a great fit.What You'll DoAnswer incoming calls, texts, and emailsSchedule service appointments and support dispatchMake outbound calls to customers and maintenance membersMaintain accurate customer recordsAssist with reporting and admin tasksHelp keep the office organized and running smoothlyWhat We're Looking For1+ year of customer service or admin experienceStrong communication and problem-solving skillsAttention to detail and organizationPositive, team-oriented attitudePreferred:HVAC or trades experienceServiceTitan familiarityWhy Join Reliance?Your work directly impacts the customer experienceYou'll be part of a team that communicates and supports each otherLeadership values input and recognizes performanceCompany outings and team-building eventsOffice dog on-site-great for morale (as long as you're dog-friendly)What You'll GetHealth, dental, and vision insurance401(k) with employer contributionPaid holidays, PTO, and sick timeTraining and development opportunitiesIf you want a role where your work matters day-to-day, apply today.