Head of Technical Programme Management

Purpose of the role To manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements.

Accountabilities Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand-ups, demos, retrospectives and the execution of sprints. Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions and effort and timeline expectations. Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the bank’s objectives, regulation and security policies. Identification, assessment, and mitigation of risks associated with technical projects to prepare the bank for potential challenges. Management of change requests and communication with stakeholders throughout the project lifecycle. Management of vendor relations involved in technical projects to ensure they deliver according to agreed terms. Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. Ensure high quality transformational change by working on projects focused on enhancing partnership co-branding credit card application capabilities and successfully deploy them in production on time and within budget.

Coordinate overall project documentation across all bank functions including requirements, meeting agendas, meeting minutes, weekly status reports, etc., using project management tools such as MS Project and MS Visio.

Create and update project plan and track upcoming deliverables and ensure completion of project milestones and tasks.

Ensure projects are completed according to time and budget schedules, and that objectives conform to line of business overall standards, operations objectives, user requirements and client’s needs.

Provide status and updates on programs as requested with executive management, partners and internal project teams.

Ensure key measures of success and benefits are quantifiable and measurable post-implementation.

Responsible for identifying and implementing continuous improvement and best practices in the project life cycle especially Agile ways of working within and across industry segments.

Manage capacity allocation to make sure right capacity is allocated for prioritized initiatives that meet company objectives for the year.

May telecommute pursuant to company policies. Benefits Barclays employees are eligible for medical, dental and vision coverage, 401(k), life insurance and other paid leave for qualifying circumstances.

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