Concierge AM WEEKEND Shift

Sonata Lake Mary ConciergeAt Sonata Lake Mary we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere!Medical, Dental and Vision benefitsCompany-paid Life Insurance and Voluntary DisabilityGenerous Paid Time Off (PTO) Plan and paid holidays401(k) Retirement Savings Plan with company matchYou deserve to be part of our thriving culture! Job Summary:The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community.Provides positive first impression to all who enter the Community.Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.Notifies Residents of visitors.Instructs Resident's visitor according to Resident's instructions.Types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned.Maintains and updates Emergency Phone Number Log and keeps log at front desk.Maintains and updates emergency contact information on each Resident and keeps information at front desk.Assists managers with various clerical responsibilities.Hands out maintenance requests forms and passes them onto Environmental Services Director.Performs other duties as necessary, to include light housekeeping duties.Understands all safety policies and procedures.Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately.Education/Experience/Licensure/Certification:High School Diploma required.Must have word-processing and clerical skills.Must be able to work flexible hours and participate in holiday activities.Miscellaneous:Required to work weekends and holidays as assigned.May be required to work on shifts other than the one for which hired.May be required to work extended hours (up to 16 hours per day).including HIV, AIDS, and Hepatitis B and C viruses.Could be subject to hostile and emotionally upset Residents due to mental status.Background, criminal, and drug tests as required by HR policies and procedures.May have their picture taken and image used in social media or community advertising.May be video recorded from devices installed by families in residents' apartments.