SENIOR HUMAN RESOURCES GENERALIST - RECRUITMENT/EMPLOYEE ENGAGEMENT

At Window Nation, we don't just replace windows and doors—we transform homes and improve lives. For 20 years, we've helped homeowners enhance the comfort, beauty, safety, and value of their homes through innovative products, expert craftsmanship, and exceptional service.

As we expand our footprint across the country, we're investing in great people who want to make an impact, build strong teams, and help drive business success.

As a Senior HR Generalist , you’ll serve as a trusted advisor to leaders and employees while working from our Fulton, MD office. This is primarily an onsite role, with the potential to work from home one day per week based on business needs, manager approval, and performance/readiness.

You’ll support a growing frontline workforce, and partner closely with leaders to drive employee engagement, talent management, organizational effectiveness, workforce planning, performance management, and employee relations initiatives that support business objectives.

If you enjoy a fast-paced environment and solving complex people challenges, building strong partnerships, and making a direct impact on organizational success, we'd like to hear from you.

Serve as the primary HR Business Partner for employees within assigned client groups e.g., Call Center, Events Marketing, and Field Marketing teams

Provide coaching and guidance on employee relations, performance management, talent development, organizational effectiveness, workforce planning, and employee engagement

Collaborate with Talent Acquisition to support recruiting efforts and deliver a positive onboarding experience

Execute HR programs and initiatives that drive employee engagement, retention, recognition, and organizational effectiveness

Interpret and apply company policies while ensuring compliance with employment laws and mitigating organizational risk

Bachelor’s degree required with major concentration in HR or business-related field preferred

2+ years of experience in core Human Resources, Talent Management and/or Talent Acquisition, HR client support

Experience conducting and assisting with employee relations investigations and resolving complex workplace issues

Proficiency with HRIS platforms such as UKG, ADP, Workday, or similar Human Capital Management (HCM) systems

Experience supporting multi-site or geographically dispersed client groups

Experience with performance management, talent development, succession planning, and/or employee engagement initiatives

Experience supporting hourly, frontline, or high-volume employee populations

Experience partnering with leaders in sales, call center, customer service, retail, field operations, home services, and/or other fast-paced operational environments

Strong communication, leadership coaching, conflict resolution, and relationship-building skills

Ability to influence leaders and build partnerships across all levels of the organization

Successful candidates will have experience supporting leaders and employees in call center, customer service, sales, retail, field operations, home services, hospitality, healthcare, manufacturing, distribution, and/or other high-volume workforce environments where employee relations, leadership coaching, performance management, and organizational effectiveness are critical to business success.

Competitive pay and performance-based bonus opportunities

Comprehensive benefits package including medical, dental, vision, life insurance, and 401(k)

Career growth opportunities within a rapidly expanding national organization

The salary range for this position is $70,000 - $85,000 annually, plus an annual performance-based bonus target of 15%. Our comprehensive benefits package also includes health insurance, paid time off, and a 401(k) with company match.

We invest in talented professionals who want to build meaningful careers while helping us achieve ambitious growth goals.

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.

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