Head Of Information Technology And Cybersecurity

Chief Technology Officer Reports To: Chief information Officer

The Chief Technology Officer provides strategic leadership for the organization’s technology infrastructure, partnering closely with the CIO to ensure secure, scalable, and reliable systems. This role supports operational excellence, drives innovation, and promotes outstanding customer service in alignment with the organization’s Service Excellence Standards and Core Values.

Serve as a strategic partner to the CIO and operational leaders to align infrastructure initiatives with business goals

• Develop and execute the IT infrastructure strategy to ensure secure, scalable, and resilient technology services.
• Oversee enterprise infrastructure operations, including data centers, networks, cloud platforms, servers, storage, backups, and end‑user computing.
• Support IT security and compliance efforts by ensuring infrastructure practices meet regulatory and cybersecurity standards.
• Drive technology innovation, including adoption of AI and emerging tools that improve performance and efficiency.
• Manage vendor and partner relationships to optimize service quality, costs, and long‑term value.
• Lead and develop the IT infrastructure leadership team, fostering collaboration, accountability, and continuous learning.
• Collaborate across IT and business units to deliver seamless, integrated technology experiences.
• Model Service Excellence by maintaining a professional image and delivering exceptional customer service to patients, visitors, physicians, and staff

Bachelor’s degree in Information Management, Computer Science, Business, or related field (required).
Minimum of 10 years of progressive IT infrastructure experience, including 5 years progressive leadership role.
Information Technology Infrastructure Library (ITIL); Certified Information Systems Security Professional (CISSP); Strong technical background in enterprise infrastructure, networking, cloud (AWS/Azure/GCP), cybersecurity, and disaster recovery.
Project management skills with large‑scale system implementation experience.
Customer‑focused, adaptable, and able to lead through change.
Working Conditions, Equipment, Physical Demands
Ability to sit/stand for extended periods and use a computer effectively.
In-person, in-office, 5 days/week
Ability to travel, including occasional overnight stays