Process Improvement Engineering

Job Description Scheduled Shift: Monday-Friday 8am to 5pm and other shifts as needed.

Implements and sustains Lean and other process improvement tools, developing a continuous improvement culture throughout the organization. Leads process improvement initiatives utilizing process improvement tools and techniques. Trains and coaches owners, Champions, and project teams. Supports the implementation and sustainment of the Quality Management System.

Evaluate processes and process information to determine standards and establish quality and service level objectives. Analyze current processes and gather and analyze information and data pertaining to workflow, workspace and facility design to identify and define operational problems.

Study operations sequence, specimen flow, and transactional inputs to determine worker functions and responsibilities and develop process maps/flows.

Evaluate and recommend changes to work processes by acquiring knowledge of methods procedures, activities, schedules, inter-arrival rates and established laboratory sequences and lead times to expedite and optimize registration processes, specimen collection and testing processes and to reduce turn around time of laboratory results/reports and reduce patient wait times.

Work with laboratory personnel to coordinate process improvements and activities to resolve operational problems, maximize service levels, and minimize cost.

Collaborate with management and lab personnel to develop standard work and operational/performance metrics.

Prepare management reports defining and evaluating problems, analyzing performance metrics and recommending solutions.

Develop processing methods, labor utilization standards, and cost analysis systems to promote efficient staff and facility utilization. Recommend methods for improving utilization of personnel, material, equipment and utilities.

Collaborate with others in the organization to ensure successful implementation of chosen problem solutions and implementation of best practices.

Maintain an up–to-date understanding of current trends and practices in process improvement through continuing education.

Other duties and special projects as assigned.

Bachelor Degree in Industrial or Manufacturing Engineering or relevant field of study.

Three (3) of experience in direct application of formal process improvement tools such as MTM (Methods & Time Measurement), operations research, queuing theory, statistical analysis, and/or Lean Six Sigma.

Bachelors degree in Operations Research.

Experience in laboratory process improvement.

Familiarity with FDA Quality System Regulation.