Millwright / Plant Maintenance

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

Job Summary Access Technician I is responsible for providing first level technical support across Video, DOCSIS and Critical Infrastructure systems including, set-up and operation of cable modem termination systems, cable modems, and basic networking equipment, maintenance and adjustments of document video carrier levels, audio video ratio, depth of modulation, and audio deviation as well as management of optical splice patch panels, optical couplers, and appropriate optical connector handling and cleaning procedures.
Responsibilities Act as first point of contact to determine source of signal impairments in partnership with field and Network Operations Center (NOC) employees to facilitate quick resolution of issues identified
Perform proactive and reactive monitoring of all the fundamental tasks required in the testing and analysis of all elements of the network equipment and facilities
Partner with Internet Protocol (IP) network engineers to facilitate proper operation, maintenance, and restoration of high speed data network
Support, operate and maintain all Headend equipment including but not limited to: signal processors, modulators, demodulators, satellite receivers, integrated receiver descramblers, digital receivers, transcoders, combining and splitting networks, laser transmitters, Fiber optic receivers
Monitor Headend cooling and coordinate with air-conditioning specialists to ensure proper system operation
Generate universal change request (UCR) tickets for the notification and updating of scheduled or emergency repairs with the Network Operations Center and other departments
Install, test and maintain emergency alert systems and backup powering systems- including Generators, Uninterruptible Power Supplies, and temporary feeds and support after-hours emergency response stand-by
Responsible for ensuring proper Optical Transport Network (OTN) operation and that the maintenance schedule is followed
Qualifications High School Diploma or equivalent; Knowledge of test equipment including Analog and quadrature amplitude modulation (QAM) analyzers, optical time-domain reflectometer (OTDR), etc
Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required as well as 24 hours standby when needed
Ability to travel to other work locations as necessary
The employee is required to utilize all safety equipment and protocol to maintain a safe environment ensuring all work-related tasks are performed in a manner that follows Company and OSHA safety rules and regulations.
These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
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