Head of Technical Programme Management

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As Global Lead, Technology Transitions, you'll have responsibility for leading a global team of program and project managers in ensuring quality delivery of all Technology Transitions, working in partnership with our internal partners across all workstreams, as well as our Clients' technology staff. You will drive consistent, quality delivery across all projects, ensuring they run smoothly, and that project risks and issues are managed proactively. The Global Lead, Technology Transitions is accountable for quality, on time, and in-budget delivery. Note: This role is virtual, however requires the ability to flex across time zones and regions as required.

Refine portfolio/program structure to drive efficient, consistent, quality delivery of Technology deliverables across Transition projects globally, inclusive of standardized work intake, resourcing and portfolio-level governance and reporting

• Overall accountability for technical program and project management delivery. Lead a team of technnology program and project managers (in a matrix environment, with some direct reports and others dotted in) to deliver the client's technology related scope in alignment with Work Dynamics contractual obligations for onboarding new customers.
• Oversee team and ensure high quality program and project management delivery, inclusive of project framework, comprehensive project plan, quality meeting minutes, status updates, proactive risk management, and scope management.
• Proactively manage executive stakeholder expectations; These stakeholders include internal WD leadership, Account Directors, WD Transition Leads, Sales/Solutions team, InfoSec

*Immediate focus areas:

• Model for working across teams - improving partnerships/collaboration to ensure seamless delivery to our customers
• InfoSec process - working with IT Sec team and WD Transition Lead(s) to streamline/pull up security-related deliverables
• Operationalize the model for account management post-transition
• Standardize approach and communications points to set expectations with customers around BI delivery (scope and timing)
• Establish strong business relationships with key stakeholders, bringing a consultative approach, and sharing information around best practices and market trends to help drive stakeholder decision-making

A Bachelor's degree from an accredited institution, Master's degree preferred

• 15+ Years of program and project management experience. PMP certified preferred. Agile experience a plus. (Foundational knowledge of CRE data and how it is used by our customers
• Proactive and situational leadership skills in people and project management
• Experience working in large global organizations with complex technical environments as well as dealing with internal and external customers, service providers and vendors
• Strong customer focus with a demonstrated ability to work seamlessly with business stakeholders, end-users, vendors, and technology teams.
• Remote -Chicago, IL, Dallas, TX If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. Personalized benefits that support personal well-being and growth:

Comprehensive Medical, Dental & Vision Care

• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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