RN Supervisor of Care Management - Registered Nurse - Remote

The Nursing Supervisor is a centralized clinical leader who provides direct supervision and professional development support to Registered Nurses (RNs) and the Clinical Resource Team. This role also provides functional clinical oversight of Medical Assistants (MAs) across all clinic sites. Reporting to the Director of Nursing (DON), this position plays a key role in maintaining high-quality nursing practice, developing onboarding and training programs, standardizing clinical workflows, and ensuring regulatory compliance. The Nursing Supervisor also maintains active clinical practice and provides hands-on support when needed.

Clinical Supervision and Mentoring

• Provides direct supervision and coaching to RNs, fostering clinical excellence, accountability, and professional growth.
• Holds responsibility for RN hiring and termination decisions in accordance with organizational policies and within site-specific budget constraints.
• Collaborates closely with site leadership when RNs are not meeting performance expectations to ensure aligned follow-up and resolution.
• Coordinates the deployment and scheduling of Clinical Resource staff & RNs across sites to ensure equitable rotation, appropriate coverage, and clinical readiness.
• Establishes strong mentoring relationships with nursing staff to support problem-solving, skill development, and role clarity.
• Serves as a clinical resource to MAs and RNs for escalated questions, clinical judgment, and best practices.
• Collaborates with the Site Leadership, the Director of Nursing, and other CVCH leadership to ensure alignment of clinical policies and care standards.
• Contributes to the development and maintenance of policies and procedures to support quality improvement and Joint Commission standards.

Fosters team synergy by promoting collaboration, mutual respect, and accountability.

• Develops and manages individualized onboarding plans for all new RNs and any assigned staff.
• Assigns preceptors and coordinates structured check-ins to monitor progress and ensure readiness.
• Designs and delivers ongoing clinical education for RNs and MAs in partnership with the Clinical Resource and Development team.
• Identifies learning needs and coordinates training initiatives to ensure staff competency, regulatory compliance, and consistent clinical standards.
• Provides functional oversight and clinical guidance for MA practice, supporting alignment with nursing protocols and workflows.
• Collaborates with Medical Support Supervisors and MA leads to support consistent clinical standards, delegation protocols, and skill-building.
• Advises on MA training needs, safety concerns, and clinical practices, especially as they relate to standing orders, documentation, and infection prevention.

Clinical Quality and Standardization

• Participates in policy development and updates to ensure alignment with evidence-based practice and regulatory standards (e.g., Reviews assigned clinical event and safety reports, supports root cause analysis, and contributes to follow-up and corrective action planning.
• Process Improvement
• Leads and supports process improvement initiatives to streamline workflows, improve documentation, and elevate patient care quality.
• Serves as a superuser and trainer for EMR systems and other clinical tools.

Participates in nursing leadership, clinical operations, and appropriate departmental meetings
• Serves as a conduit between centralized clinical leadership and operational site leaders.

Regulatory and Compliance Support
• Supports compliance with federal, state, and accreditation requirements related to clinical care, nursing scope, and documentation.

Makes staffing decisions for RNs in alignment with staffing models and financial constraints provided by each clinic site.
• Coordinates proactively with site leaders to ensure nurse coverage aligns with operational needs and financial guidelines.

Start shift on time and meet attendance standards per the FTE assigned in HRIS system.

• Follow safety policies and maintain a clean, safe work environment.
• Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.

Participate in internal committees or special projects.
RN Supervisor Additional Functions:
Act as a positive influencer and mentor to Medical Staff.
Function independently without direct supervision.
Cross-trained to support RN staff across all departments and comfortable working at multiple sites
Willing to commute day of, to Chelan and all other clinical sites.
Serves as a positive role model and influencer among peers
Graduate of an accredited school of nursing, BSN preferred.

Current Washington State Nursing License. Minimum of 3 years' experience in a clinic or hospital setting, with a strong interest in developing leadership and management skills. Previous experience in community/migrant health centers preferred.

Language Skills:
English and Spanish fluency preferred
English fluency required
Ability to manage sensitive and confidential information
Typical office environment
Visual acuity for close and distance work
Blood/Fluid Exposure Risk:
~ Use of personal protective equipment (PPE), when appropriate, is required

Adult (18 years - 65 years)
# Telecommuting:

Not eligible for telecommuting.

CVCH is an equal opportunity employer and embraces diversity in the workplace. Medical, Dental, Paid Leave, Holidays are prorated based on FTE

Medical

Dental

Washington Dental

Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act.

Holidays

New Year's Day

• Christmas Eve
• Christmas Day

Holidays are based on an 8-hour day. Providers will receive a holiday pool of 64 hours as a 1.0 FTE at the beginning of each calendar year. Holiday pool hours must be used by December 31 of each calendar year; unused holiday pool hours will be forfeited. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year.

Diversity Days

3 Diversity Days

Available after the first payroll cycle after start date. Diversity days will be prorated based on start date as outlined below:
Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE)
May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE)
Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE)

Please refer to the Paid Leave policy for additional details.

403(b) Retirement Plan

Lincoln Financial

Immediately. Employee Assistance Program

Free short-term counseling for employee and family

Immediately. Long-term Disability

Health Reimbursement Arrangement

Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Flex Plan: Medical

Flex Plan: Maximum $3,400 per year

Direct Deposit available

Flex Plan: Dependent Care

Flex Plan: Maximum $7,500 per year

Direct Deposit available

CVCH will reimburse staff up to $30 per month for a local gym membership

Immediately. Cell Phone Discounts

Discounted select accessories and special equipment

Available for personal cell phones, currently in place with AT&T & Verizon
Tuition Reimbursement

6,000 for a Bachelor's degree
• $Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.