Head of Resource Management

The Staffing Manager is responsible for all scheduling and coordinating care for a specific group of clients. The Staffing Manager is responsible for assuring that training, competencies and coordination of assigned employees have been done prior to providing client cares. This is a full-time in office position, Monday - Friday with an on-call rotation.

Medical, Dental, Vision, Life, AD&D, Pet insurance

Tuition Reimbursement

Notifies client and supervisor of any problems.

Provides input into the performance review of direct care staff.

Reports and documents pertinent information regarding:

Authorization for change in hourly rate, overtime and/or mileage

Client complaints/concerns

General Office:

Answers phones and directs calls to appropriate person.

Promotes a positive customer/employee service image.

Assists in review of billing, payroll reports for accuracy and completeness in a timely manner.

Works with billing department to ensure accurate and timely information for reimbursement.

Performs general clerical/office duties such as mail, filing, word processing and clinical record opening and closing.

Monitors client usage of hours and checks for over usage in the electronic medical record system.

Assures that all client's authorization for services are current and quantity/type of service provided meet payer requirements.

Personnel Management:

Participates in the recruitment process including interviews, checking of references, writing conditional offer of employment and orientation of employees.

PHYSICAL/ENVIRONMENTAL DEMANDS

Three years experience working in a related field (i.e. health care, business administration, education) or minimum of two years scheduling or supervisory experience.

Excellent computer skills. Willing to learn new software.

Knowledge of medical terminology and/or medical background desirable.

Ability to manage a variety of assignments while establishing priorities and assuring that necessary duties are completed.

Pass initial and ongoing background studies and screenings including but not limited to those of the Minnesota Department of Health and the Federal Office of the Inspector General’s List of Excluded Individuals/Entities.

A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.

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