FULL-TIME ADMINISTRATIVE PROFESSIONAL

Administrative Assistant

Job Type: Full-Time/Hourly

Skyline - Champion is the largest builder of prefabricated homes in North America, we are a publicly traded company, and we are seeking an Administrative Assistant to join our team.

The Administrative Assistant supports the daily operations of the sales center by providing administrative, customer service, and sales support functions. This role works closely with the General Manager, Project Coordinator, and sales team to ensure accurate processing of customer transactions, coordination with corporate departments, and efficient office operations.

The ideal candidate is highly organized, customer-focused, and able to manage multiple responsibilities in a fast-paced retail sales environment.

Customer & Sales Support

Enter new customers and sales activity into the Cirrus system.

Prepare and maintain customer deal jackets and supporting documentation.

Send customer follow-up and next-step communications upon home delivery.

Answer incoming calls, assist customers with questions, and direct inquiries appropriately.

Provide support to Housing Consultants, Project Coordinators, and the General Manager as needed.

Process customer deposits and transmittals to accounting.

Prepare check requests for refunds, overpayments, travel reimbursements, and customer satisfaction items.

Review vendor invoices and submit accounts payable items to corporate for processing.

Maintain and process employee reimbursement and mileage forms.

Prepare customer lists and reports for factory coordination.

Maintain accurate customer files and ensure documentation compliance.

Serve as a point of contact for customers regarding post-delivery service or warranty concerns.

Follow up with customers regarding extended warranty opportunities.

Order and coordinate installation of items such as A/C units or skirting when required per purchase agreements.

Office Operations

Order and maintain office supplies and ensure supply areas remain organized.

Maintain vendor, contractor, and lender information as needed.

Manage sales literature and marketing materials including brochures, floor plans, and display model information.

Order business cards and office materials for staff.

Maintain furniture and office inventory records.

Collect and distribute incoming mail and packages and maintain the office post box.

Provide back-up support to the project coordinator when needed.

Assist with general office administrative duties such as scanning, filing, and document management.

Perform other duties as assigned to support the operations of the sales center.

High school diploma or GED required.

Minimum of 2 years' administrative or office support experience is preferred.

Strong customer service and communication skills.

Proficiency with Microsoft Office (Word, Excel) and general office software.

Must have reliable transportation for occasional errands such as bank or post office visits.

Work Schedule: Monday through Friday, 8:00 AM - 5:00 PM

Occasional driving for work-related errands.

Medical, dental, and vision insurance options.

Life Insurance

401k Retirement Plan (w/company match up to first 6%)

Employee Assistance Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. J-18808-Ljbffr Alta Cima Corp