Health Licensed Vocational Nurse

The key purpose of this position is to provide an exceptional in-branch member experience by handling all basic member needs including teller transactions, account maintenance, educating members, making recommendations, and card issues.
Responsible for performing a variety of cash and non-cash transactions. Cashing checks

• Receiving deposits
• Help with end of day balancing if necessary
• Responsible for assisting members with their account maintenance needs. Resolving account discrepancies by performing file maintenance and account changes as applicable (disputes, unauthorized transactions, stop payments, change of address, name changes, wires, add/remove joints and beneficiaries, etc.)
• Educating and helping members with electronic services including automated phone system, Mobile Banking App, Online Banking, MRDC, etc.…
• Research and resolve account issues

Researching fraud, transaction history, payments, and purchases
• Balancing instant issue card machine and doing card stock inventory daily.
Maintain and deepen relationships with credit union members
• High School Diploma or GED Equivalent; One year of direct customer-service and/or sales experience required Consideration may be given to candidates with a Bachelor’s Degree with less than 1 year of previous experience.

Analytical Skills - Ability to analyze applications, reports, data, and documents required to continue the request (CIP, credit reports, etc.…)

• Interpersonal Skills - Working as part of a team to build positive work relationships and experience, serve members and achieve branch goals.
• Cash Handling Skills - Being able to handle high volume of cash through the workday.
• Microsoft Office Skills - To create documents, letters, spreadsheets, send/receive emails, etc.
• Company Specific Software - Fiserv, DocuSign, Meridian Link, and others
• Purdue Federal Credit Union is an Equal Opportunity Employer/Veterans/Disabled