Integration Engineering

We're seeking an Integration Engineer to join our core team, focused on building and maintaining the connections between Hudu and the tools MSPs and IT teams already rely on — PSAs, RMMs, and identity providers.

You'll help design, test, and implement integrations that sync company, asset, and ticketing data across systems, while also contributing to our core billing and platform infrastructure for self-hosted and cloud-hosted environments. front-end experience is also desired.

• Design, build, test, and maintain integrations with third-party platforms (PSAs, RMMs, identity providers) via REST APIs
• Write/test code for back-end operations, monitor architecture performance, troubleshoot and resolve issues
• Implement new features and integrations, and help improve existing ones
• Perform systems analysis to maintain and control the use of computer systems software as a systems programmer
• Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
• Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs

Demonstrated, hands-on experience using AI coding tools as a core part of your daily development workflow, not occasional or exploratory use

• you treat AI output as a first draft that needs scrutiny, not a finished product
• Experience using AI tools to accelerate integration-specific work: parsing third-party API documentation, generating test fixtures from partner API responses, scaffolding new integration endpoints, or debugging sync issues
• Track record of adopting new AI-assisted engineering practices as they emerge, rather than sticking to pre-AI habits

Bachelor's degree in Computer Science preferred, or equivalent education/experience

• 4+ years of experience as an Integration Engineer, Backend Engineer, or in a similar software engineering role
• Strong fundamentals in Ruby and Ruby on Rails
• Depth working with REST APIs — consuming, integrating, and troubleshooting third-party APIs, not just building them
• Experience designing and maintaining background job systems (Sidekiq or similar), including diagnosing performance issues at scale
• Advanced experience in PostgreSQL (or similar), Vue/React and JavaScript, and Dockerized environments
• Extensive experience with Local and Wide Area Networks
• A performance-at-scale mindset — comfortable reasoning about throughput, latency, and failure modes as integration volume grows
• Fluent in English, oral and written, with excellent collaboration and time-management skills — able to give and receive feedback, multi-task, and meet deadlines in a team setting

Bonus Points

• Prior experience with any of our actual integration partners — ConnectWise, Autotask, Halo, NinjaOne, Datto RMM, Microsoft Graph, etc.
• RMMs, M365/Google tenant concepts, and company/asset mapping. Health Insurance
• Flexible work hours