Service Concierge Customer Support Position

ConciergeA certified Great Place To Work (voted by associates) 8 years in a row!Benefits-- ConciergeMedical, Dental, Vision offerings (for eligible associates)Company Paid Life Insurance coverage in the amount of $30,000Voluntary benefits including: Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identity Theft, and Disability insurance (for eligible associates)401(k) program including discretionary company matchCompetitive Paid Time Off (for eligible associates)Holiday payDiscretionary Scholarship programAnnual performance evaluations/raisesJob Highlights-- ConciergeWe are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk. This includes providing information about local attractions, conducting community tours and relaying messages to the appropriate department.Responsibilities-- ConciergeServes as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residentsReceives initial customer and resident concerns and directs them to the appropriate department for follow-upMaintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding areaCoordinates resident parking and valet needs, and assists with loading/unloaded as neededConducts tours and ensure that model rooms are ready and available for viewingEnsures that front desk and other common areas are clean and stockedBonus Opportunities-- ConciergeEmployee referralsEmployee of the month/yearResident tour (move-in)Why We Should Be Your "Home Away From Home"Work environment: Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment and care. This includes Holistic Wellness, Gold Leaf Dining standards and vibrant Life Enrichment activities.Associate support available: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount.Associate growth opportunities: In addition to competitive pay, hundreds of associates are promoted each year! We conduct annual performance evaluations with raises.Company snapshot: Legend has been a family business for 30 years, and is adding multiple properties each year! Our awards include: Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.