Head of Programme Management
Intapp
At Intapp, the Program Manager is responsible for managing a program of software implementation projects for Intapp’s clients. The Program Manager serves as a primary point of contact for the executive/senior client sponsors and manages interdependencies across all initiatives/projects in the migration program, while ensuring that value is delivered on time and within budget. The Program Manager holds the primary responsibility for program success and customer satisfaction and is a senior, seasoned professional who is adept at leading large teams and strategic programs.What you will do:Manage and drive a program plan, to include interdependencies across projects, working closely with the project managers, business unit leads and the Migration Program Director.Prepare, plan, and lead program updates to internal stakeholdersBecome a trusted advisor of the client Intapp sponsor and senior/executive client stakeholders, meeting regularly to garner their feedback, provide them with insight, and to get out in front of and risks and issues as they ariseDive into the details in a “hands on” capacity to assist project managers during critical project phases to ensure that deadlines are met, client expectations are managed, and all risks are mitigated, paving the way for successful deliveryProvide management in a matrixed capacity to project managers and Intapp services professionalsManage escalations swiftly with senior client leaders, working with the collective team to develop issue resolutionsNegotiate with senior level management (internal and external), as needed, to gain win/win resolutionsIdentify and match the skills of the project team members with projects, including subcontractors, ensuring that they know and understand their assignments; this includes identifying any resource gaps on the client or Intapp teamsLeverage and incorporate innovative methodologies, enablers, and best practices to accelerate delivery and time to value to customerWhat you will need:3 - 5 years of program direction/management experience in a geo-dispersed, matrixed organization, with a proven track record of delivering a diverse portfolio of software products and solutions for multiple clients simultaneously.A strong understanding of the software development lifecycle and agile methodologiesA minimum of 8 years of experience working in a technology-oriented company or functional role. Legal, Consulting, Accountancy (Big 4) or Risk experience a huge plus.this position involves a significant amount of direct customer interactionExcellent organizational and administrative skills, must be detail-orientedResults oriented, resourceful, comfortable working under tight deadlines with a demanding set of internal and external customers in a start-up environmentSelf-starter with a demonstrated ability to multi-taskBachelor’s degreeBonus if you have:Legal sector experience a big plusStrategic Consulting or Big 4 consulting experience is a plusPrince2/PMP certifications (or similar)Excellent hands-on skills with common office automation products (Microsoft Word, Excel, PowerPoint, Project and Visio)Advanced or Master’s Degree highly preferredWhat you will gain:You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. Here, you will have the opportunity to:Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.Together, we are building a company of long-term value that we can all be proud of.Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
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