Mortgage Loan Processor / Flexible Hours

Mortgage Loan Processor

At Luminate Bank, we believe our customer experience is what defines our business. Our mission is to unlock people's full potential through finances and provide them with clarity through every step of the loan process. By bringing transparency and consistency to every part of the financial world, we strive to guide people to decisions that are in their best interest. We have a culture second to none, promote teamwork and growth from within and are continuously striving to take care of both our valued borrowers & our exemplary employees.

The Mortgage Loan Processor is responsible for managing the documentation and administrative requirements of the loan application process. This role ensures loans are processed accurately, efficiently, and in compliance with investor guidelines and regulatory standards while providing excellent service to loan officers, underwriters, and borrowers.

Review loan applications for accuracy and completeness.

Collect, verify, and analyze supporting documentation (income, assets, credit, title, appraisal, etc.).

Act as the primary point of contact for Loan Officers, borrowers, and third-party vendors during the processing stage.

Compliance & Quality Control

Ensure adherence to federal, state, and investor regulations, as well as company policies.

Identify and escalate potential risks or red flags during the loan review process.

Customer Experience

Deliver a high level of customer service to both internal and external clients.

Guide borrowers through document requirements and answer processing-related questions.

Ability to calculate income, including self-employed borrowers

Proficiency with mortgage processing systems and Microsoft office

Excellent benefits package including health, pre tax HSA, FSA accounts and dental & vision

• Life and AD&D Insurance, as well as additional voluntary benefit possibilities
• Flexible PTO program
• We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Luminate Bank