Head of Services - Support and Managed

Director of Outpatient Specialty Services Job Code: DIROSS - 125

Starting Salary: $36.81 hourly; $We are an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery to instill a sense of empowerment and foster a lifelong sense of resilience.

The purpose of this job is to assist the Chief of Child, Adolescent, and Substance Use Disorder Services in the coordination and implementation of clinical services offered in various Behavioral Health Programs. This includes specialized initiatives such as First Episode Psychosis (FEP), Transition Age Youth Programs, and Peer Support Services. Responsible for staff training and supervision of EHN Clinical Services team as deemed appropriate. Position may require Director to provide direct care service as an LPHA conducting assessments, diagnosing, and conducting individual, group, and family sessions as well as supervising employees on a one on one and/or group basis.

The incumbent is responsible for the design and implementation of specialized clinical programs, therapists, and treatment modalities. Coordinates and deploys clinical team members to provide services to a variety of clinics and/or programs and ensures flexibility, appropriate documentation, and provision of quality services. The Director will monitor, oversee, and supervise the team-based process and provide support, education, and consultation for staff.

This position reports directly to the Chief of Child, Adolescent, and Substance Use Disorder Services. This class works independently, under limited supervision, reporting major activities through periodic meetings.

Management may assign additional functions related to the type of work of the position, as necessary.

Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, completing employee performance appraisals, and chart audits.

Provides clinical supervision including orientation and training, individual and group supervision, and evaluation of performance.

Oversee First Episode Psychosis (FEP) programming with a focus on early intervention, high-fidelity care, and performance monitoring.

Oversee the development, expansion, and integration of peer support services across organization departments. Build partnerships with community organizations, advocacy groups, and local government to expand the reach and funding of peer-led services.

Assists with recruitment, hiring, and training of staff and volunteers/students.

Plans and attend community outreach events to promote and educate the El Paso community about mental health and counseling services.

Conducts, coordinates, and/or facilitates training, presentations, and meetings.

Manages grant funded programs to include daily tasks of working towards and meeting grant requirements.

Works on program sustainability plan: applying for additional grants, plan, and initiate billing, decreasing costs, increasing revenues, making necessary program changes, etc.

individual therapy with children and adults using cognitive behavioral techniques, or closely related field; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities. Knowledge of trauma-informed theories, principals, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Extreme noise levels, Animals/wildlife.

Electrical shock; Toxic/caustic chemicals; Requires Texas Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT). Texas LPC-S or LCSW Supervisor licensed preferred.

Child and Adolescents Needs and Strengths (CANS) certification preferred.

Must be able to be credentialed as a Qualified Mental Health Practitioner Community Service (QMHP-CS) within the timeframe designated by EHN.

Americans with Disabilities Act Compliance (ADA)

Emergence Health Network is an Equal Opportunity Employer. ADA requires Emergence Health Network to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, have necessary State required license and accreditation, and are culturally and linguistically trained to serve the needs of the clinic's patient population.

Credentialed, certified, and licensed professionals with adequate training in person-centered, family-centered, trauma informed, culturally-competent and recovery-oriented care.

Responsible for leading and implementing the EHN common purpose and service framework to continuously provide exceptional care to all constituents.

Note: This Class Description does not constitute an employment agreement between the Emergence Health Network and an employee and is subject to change by the Emergence Health Network as its needs change.