Registered nurse - chief of health
Gentiva Hospice
Serve with Purpose. Transform Hospice.
We have an exciting and rewarding opportunity for a Hospice Executive Director to join our leadership team. This is a great opportunity for an experienced healthcare professional with a background in hospice leadership, home health administration, or clinical operations management to make a meaningful impact in end-of-life care.
If you're a natural leader who is passionate about patient-centered care, team development, and clinical excellence, we invite you to bring your talent to a place where you can truly make a difference.
The Executive Director Non-RN I provides strategic leadership and operational oversight for assigned Hospice location with a developing census. This role will oversee and lead the day-to-day operations, including managing and directing interdisciplinary teams, ensuring the delivery of high-quality and patient-centered care, fostering a culture of compassion, respect and integrity to meet business and organizational goals, regulatory standards, and community needs. Responsibilities include leadership and development, financial performance, community outreach, human resources, office operations and communication and relationship building with the Governing Body, referral partners, the community. In this role, the Administrator ensures assigned Hospice location delivers outstanding service, while upholding the company's mission, vision and values.
Provides hands-on leadership for a hospice program with growth opportunity, accountable for clinical quality, operational performance, and sustainable census expansion.
Demonstrates a commitment to excellence through focusing on quality care and/or service.
Incorporates continuous quality improvement principles in day-to-day activities. Uses statistical and qualitative information to manage quality.
Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.
Ensures that policies and procedures are followed.
Recommends and implements policies and procedures, which have been developed by the Administrator and Governing Body that guide and support the provision of services.
Promotes positive communications and keeps employees informed of changes by ensuring meetings with appropriate staff are conducted and documented. Promotes/provides for core orientation, at the direction of the Administrator, plus location and job specific orientation, in service training and continuing education for employees, volunteers and contract personnel.
Recommends a sufficient number of qualified and competent persons to provide services. Responsible for the selection, supervision, and evaluation of interdisciplinary team members in collaboration with the Administrator.
Collaborates with the Administrator, Corporate leadership and employees to establish goals and standards for performance; Completes all performance evaluations, in collaboration with the Administrator, prior to due date.
documents actions taken in accordance with policy.
Makes appropriate assignments among employees in accordance with their personal abilities and limitations; Manages Office Operations effectively
takes corrective action on projects, as appropriate. Considers the impact of department/location decisions on the overall functioning of the provider, the company and its hospice affiliates.
Ensures contract management is maintained for services from outside vendors/providers in collaboration with the Administrator.
Assesses and improves branch/department performance as well as individual team's performance.
Monitors and supervises quality of patients' care of assigned location(s). Processes emergency calls and requests for assistance.
Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
Ensures accuracy of marketing materials, public information materials and activities in collaboration with the Administrator.
Provides a safe environment for patients, visitors, customers and employees. Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately in collaboration with the Administrator.
Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
Responsible for supervision and evaluation of family satisfaction surveys in collaboration with the Administrator
Regularly reviews safety policies and procedures (to include the Emergency Preparedness Plan); ensures that all employees are oriented to and understand their role in safety policies and procedures.
Manages Financial Resources prudently and effectively.
Completes financial reviews in collaboration with the Administrator on recommended schedule.
Continually seeks ways to reduce costs without affecting quality.
Controls use of overtime and temporary personnel, in collaboration with the Administrator, except when justified by increased volume or decreased staffing levels.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in Business Administration or related field; Master's degree in business or related field preferred
- 3+ years of experience in hospice, home health, or healthcare operations leadership
- Strong understanding of hospice regulations, compliance, and Medicare conditions of participation
- Proven ability to manage teams, budgets, and interdisciplinary operations
- Commitment to high-quality, compassionate care for patients and families
Licenses, Certifications and/or Registration:
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
~ National & Local Recognition Programs
~ Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
If you're an experienced healthcare leader looking for your next challenge, we want to hear from you. New Century Hospice
At New Century Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.
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