Head of Design Operations

Operations SupervisorAt Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City.Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility.Must be able to work weekdays & weekends. A company van is provided to all employees. ResponsibilitiesSupport the Operations Manager with the day-to-day responsibilities in the market60-80% of your time will be hands-on, manual work to include:Direct labor and warehouse organizationHand-count assets and compliance auditsPerform routine inspection and maintenance of vehiclesRespond to on-demand and in the field customer service requestsRedistribute scooters around Veo's service areasIdentify, document and recover scooters requiring in-shop repairAd-hoc field tasks and other tasks as required20-40% of your time will consist of a variety of administrative work to include:Support Operations Manager with hiring, training, scheduling staffEmployee productivity trackingSOP follow-upAssist Operations Manager with other projects as neededQualifications & SkillsBasic mechanical and technical aptitude1 year of leadership or supervisory experienceA valid driver's licenseAbility to lift up to 60 lbs and be on your feet for the entirety of a shiftKnowledge of the local geography and street layoutClear, effective communicationEligible to work in the United StatesPerksOpportunity to work in a fast-paced, early stage technology companyVeoRide creditsMedical/dental/vision coverageBelow is the expected salary range for this position.