Shift Cashier

Cashier Position

The cashier is responsible for taking orders, processing cash and credit card transactions, and serving ordered food and drink to guests in a professional manner. The position is also responsible for maintaining a clean and organized restaurant and performing all other duties assigned by the management team members.

Essential Duties & Responsibilities

Meet all performance expectations and comply with all Company policies as set forth in the Employee Handbook including, but not limited to, all performance, attendance and conduct requirements

Provide exemplary customer service in a professional manner

Enter orders accurately and promptly in the Toast POS system

Process cash and credit card transactions

Following proper cash handling procedures

Accurately quote wait times to customers for their orders

Provide necessary cups for NA beverages as well as wine or beer upon order

Serve ordered food and drink items

Assist with packing up to go orders and handing them to customers

Perform instructed side work

Restock all to-go products at the end of each shift

Serve beer and alcohol in compliance of all ABC laws and policies only if cashier is 18 years or older

Ensure proper set up and break down of stations before and after operating hours

Maximize all marketing of restaurant, including social media

Complete any and all assigned cleaning duties, including stocking, organization, bussing tables and taking out the trash

Attend all departmental and service training seminars as requested or assigned

Any additional responsibilities as directed by the General Manager

Specific Job Knowledge, Skill, and Ability

Ability to read, write and speak the English language to interact with customers, the public and employees

Good verbal communication skills

Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy and crowded environment

Good interpersonal skills to provide overall customer satisfaction

Must have extensive knowledge of food and beverage etiquette, customer relations and service standards

Knowledge of proper food handling requirements

Basic mathematical skills

Knowledge of daily maintenance and cleaning of restaurant

Knowledge and proficiency with Toast POS system and cash handling reports

Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.

Qualification Standards

Education

High School Diploma or GED equivalent preferred

Experience

Minimum of two years' experience in a fast-paced restaurant/bar

Age

Must be at least 21 to meet minimum age requirement of the State of California to serve alcoholic beverages

Licenses or Certificates

Food Handlers Card

ABC Service Certification

CPR certification and/or First Aid training preferred

Grooming

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company's grooming standards. This policy is implemented in compliance with the Company's obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.

Physical Requirements/Working Environment

Must be able to work in an environment with constantly elevated temperatures

Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees

Must be able to lift at least 25 lbs.

$17.75/HR + TIPS

Applicants with additional language skills preferred

Good Time Design