Head of Marketing Services

Position: Center of Excellence - Marketing Services Manager Job Description: This mid-level leadership role heads the company’s internal “marketing agency” (Center of Excellence) for North America. This Manager will lead a team of marketing professionals across creative, digital, campaign management, and media - executing high-volume marketing programs for internal stakeholders and partners.
What You'll Be Doing Overseeing end-to-end campaign production - digital, creative and content execution
Ensuring all marketing initiatives are delivered on time, on brand, and on budget
Driving operational efficiency through standardized workflows, capacity planning, and continuous process improvements
Managing team capacity and resource allocation - e.g. conducting regular capacity utilization analyses to anticipate workload peaks and adjust resources as needed
Serving as a people manager - coaching and developing a multidisciplinary team of marketers and creatives
Financial and performance accountability - treating the Marketing CoE as a profit center that’s managing budgets, expenses vs. revenue (or cost recoveries), and forecasting financial performance.
Set team operational targets and KPIs - service-level agreements for on-time campaign delivery and quality
Track results and report on outcomes/ROI to senior leadership
Working closely with sales, vendor/supplier marketing teams, and other stakeholders to align the in-house agency’s services with business goals
Adapt to market headwinds or changes in demand (e.g. shifts in vendor funding, new product launches, seasonal campaigns)
Adjusting strategies and capacity plans accordingly
What We Are Looking For Typically requires a minimum of 12 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent related experience.
8 years minimum in creative/digital marketing roles
Strong experience managing a large team in a fast-paced environment
A blend of experience at agencies or in corporate marketing preferred
Proven ability to run marketing operations with a data-driven, financially savvy approach
Experience securing marketing funding and overseeing marketing budget
Project management experience (resource allocation, setting deadlines, ensure deliverables are met
Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
What’s In It For You Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!
Annual Hiring Range/Hourly Rate Annual Hiring Range/Hourly Rate: $143,100.00 - $149,705.56
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location Location: US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.
Time Type Time Type: Full time
Job Category Job Category: Marketing and Communications
EEO Statement Arrow is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.
(Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies.
We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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