Junior Network Support

Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's premiere MGS™ company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles.

The Junior Network Administrator will be a member of the IT team and will assist in the day to day operation and maintenance of SAM data and voice networks.

Network routing and switching

WAN optimization technologies

Firewall and IPS\IDS security devices

VoIP, SIP, phone services

Network monitoring

Conduct routine hardware and software audits of data and voice equipment to ensure compliance with established IT standards, maintenance status, policies and configuration guidelines

Assist in developing and coaching help desk and intern staff

Cover after hours on call tickets and triage escalated to support teams

Bachelor’s degree in Computer Science/Technology or job experience related equivalence

1 to 2 years’ experience in managing networks with demonstrated experience in maintaining a Cisco based LAN, WAN (with optimization or QoS), SD-WAN, wireless network with high availability in a secure data center environment

1 to 2 years’ experience in managing a VOIP implementation

Successful as a key contributor in at least 2 large projects; Large projects are defined as having more than 3 participants or a budget of over $100k or a timeline of 4 months or longer

Professional with a “Customer Service” attitude

Project management leadership experience

ITIL foundations certification preferred

CCNA\CCIE certifications a plus

Opportunity for hybrid work schedules for office positions - Work-life balance is on us

Company paid premiums for medical, dental, vision, LTD and life insurance (HSA and FSA plans available)

Generous paid time off (vacation, sick, holidays and parental leave) - Accrual starts immediately

Paid continuing education courses and tuition reimbursement

Employee Assistance Program - Your mental health is our priority

Trainings throughout the year - Specialized in-house trainings programs designed to assist you in advancing in your career

Office snacks, free food and fun-themed events for employees throughout the year

Passion for our Community - You have endless opportunities to volunteer alongside your peers with our Corporate Social Responsibility Program

Our entrepreneurial culture is a key factor in SAM being recognized as a Top Workplace for twelve consecutive years, and we make it our mission to ensure every one of our employees learns how to build and manage a business, not just be the subject matter expert on the team. At SAM, our employee’s development is instrumental to our success. Your learning will be supported by specialized in-house training programs and mentoring by the industry’s leading experts, who just happen to be on our staff!