Plant HR Generalist - 2nd Shift

MUST SIT ONSITE AT OMAHA PLANT NO REMOTE HOURS: 1:00PM - 11:30PM
The primary purpose of this position is to provide process and transactional support for HR systems & processes including support for all users through the resolution of cases (using Service Now technology) chat and phone support. This position is expected to be a first point of contact with handling all support calls routing to the People Operations team and other tasks as required to resolve first level support requests.
This role will be responsible for assisting with a large volume of data entry and review related to team member business processes including hires terminations salary adjustments and other confidential items. This position will also monitor various HR inboxes and respond or escalate to the appropriate team including COE HR Strategic Partners or Leadership
Receives and provides basic navigation support for routine correspondence following established procedures (such as address changes application support background check corrections and employee self-service support)
Review and update of key business processes and general master data components
Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met
Bachelors degree or equivalent combination of education and experience
Experience : 2 years relevant customer support role and past data entry experience
Computer Skills : Intermediate computer skills including generating simple letters spreadsheets and/or graphics for personal business use or creating simple queries and simply formatted data output. Must be proficient in Microsoft Excel Word and Power point.
Understanding of HR systems and processes is a plus.
Special Skills : Must possess excellent customer service basic analytical and trouble-shooting skills planning and organizational skills. Strong interpersonal skills particularly as it relates to working effectively with others and building successful relationships throughout the organization. Perseveres to locate necessary data quickly to support customer resolution; Consistently delivers high-quality timely work resulting in highly satisfied customers; Familiarity with SAP/HR and Workday not required but highly valued; Travel : No travel All professional team members are expected to demonstrate responsible use of approved AI tools including safeguarding sensitive information adhering to company policies and validating AI-generated outputs. People Leaders should demonstrate the ability to drive responsible AI adoption enable effective use of approved solutions identify opportunities to improve team performance through AI and ensure accountability for the quality and accuracy of AI-supported outcomes.
Relocation Assistance Eligible:
Work Shift:

2ND SHIFT (United States of America)

Additional compensation may be available for this position based on various factors such as shift differentials standby/on-call overtime premiums extra shift incentives or bonuses. Tyson will develop an offer based on a candidates or team members relevant skills and capabilities the market data for the role described in this requisition internal equity and other information relevant to the candidate and role.
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
All qualified applicants will be considered without regard to race national origin color religion age genetics sex sexual orientation gender identity disability or veteran status.
If you are a California resident and would like to learn more about what categories of personal information we collect when you apply for this job and how we may use that information please read our CCPA Job Applicant Notice at Collection click here .