Head of Programme Management

Program Director IAkima Facilities Support Group is seeking an experienced Program Director I to lead the execution, operational performance, and strategic growth of the U.Army EAGLE portfolio of programs within the Facilities & Ground Logistics Sub Capability Group.Army customers and will be accountable for contract performance, financial results, customer satisfaction, workforce management, safety, quality, compliance, and continuous improvement. The position will lead Program Managers and other functional leaders while serving as a senior operational interface with Army customers, corporate leadership, subcontractors, and other stakeholders.The ideal candidate is a proven federal contractor operations executive with demonstrated experience managing complex Army logistics, facilities operations, maintenance, supply, equipment, depot, or installation support programs. The candidate must be equally comfortable leading day-to-day execution, managing contract and financial performance, resolving customer issues, developing high-performing teams, and identifying opportunities for portfolio growth.Establish operational priorities, performance expectations, management controls, and accountability mechanisms across the portfolio.Direct Program Managers and functional leaders responsible for contract execution, ensuring alignment with contractual requirements and AFSG operational objectives.Develop and maintain an integrated portfolio operating rhythm incorporating operational reviews, financial performance, staffing, risk, quality, safety, and customer satisfaction.Identify emerging operational risks and implement corrective actions before they affect contract performance or customer mission requirements.Contract & Customer ManagementMaintain senior-level relationships with U.Army customers, Contracting Officers, CORs, Government program managers, and other stakeholders.Ensure contract execution is consistent with PWS/SOW requirements, applicable FAR/DFARS provisions, Army policies, and company procedures.Lead resolution of significant performance, scope, funding, staffing, contractual, and customer issues.Partner with Contracts, Pricing, Finance, HR, Safety, Quality, Supply Chain, and Business Development organizations to protect contract performance and company interests.Identify potential changes in scope, workload, labor requirements, and customer priorities that may create contractual or financial opportunities or risks.Support REAs, equitable adjustments, modifications, option exercises, recompetes, and other contract actions as required.Financial & Business PerformanceMaintain accountability for portfolio financial performance, including revenue, gross margin, labor utilization, indirect costs, ETC/EAC, cash flow, and DSO.Establish performance improvement initiatives to achieve or exceed annual financial objectives.Review program financial performance and forecasts with Program Managers and Project Controls personnel.Ensure corrective actions are developed and implemented when programs are trending below financial or operational targets.Drive disciplined labor management, staffing optimization, subcontractor management, and resource utilization.Ensure accurate forecasting and timely identification of financial risks and opportunities.Workforce & Talent ManagementLead a geographically dispersed workforce and establish a culture of accountability, safety, professionalism, and customer service.Assess organizational structure, staffing levels, labor mix, and leadership capacity to ensure the portfolio is appropriately resourced.Establish succession planning and development strategies for key leadership positions.Ensure compliance with applicable collective bargaining agreements, Service Contract Act requirements, labor classifications, wage determinations, and company policies.Safety, Quality & ComplianceMaintain a strong safety culture with zero tolerance for avoidable safety deficiencies.Ensure programs comply with AFSG, OSHA, Army, contractual, and customer-specific safety requirements.Establish quality-management expectations and ensure corrective actions are implemented and sustained.Establish appropriate internal controls to identify and mitigate operational, contractual, financial, and regulatory risks.Continuous Improvement & Operational ExcellenceApply Lean Six Sigma and other continuous-improvement methodologies to improve productivity, quality, cost, and customer outcomes.Promote data-driven decision-making across the EAGLE portfolio.Army and broader federal logistics and facilities market.Support capture, proposal, transition, and recompete activities leveraging operational knowledge and customer relationships.Develop customer relationships that position AFSG as a trusted mission partner.QualificationsBachelor's degree in Business Administration, Operations Management, Logistics, Engineering, Management, or related field.10+ years of progressively responsible experience in federal contracting, with significant experience in operations, program management, logistics, facilities, maintenance, supply chain, depot, or installation support. 5+ years of senior leadership experience managing multiple programs, contracts, or geographically dispersed operations.Demonstrated experience managing large, complex U.Army or other Department of Defense customers.Demonstrated understanding of federal contracting principles, including FAR/DFARS, contract modifications, funding, labor requirements, subcontract management, and contract performance.Demonstrated financial-management experience, including revenue, margin, forecasting, EAC/ETC, labor utilization, and cost control.Experience managing direct and indirect labor forces, including union/CBA and Service Contract Act environments.Demonstrated ability to build strong customer relationships and resolve complex operational and contractual issues.Ability to obtain and maintain required Government security clearance(s).Preferred Qualifications:Master's degree in Business Administration, Operations, Logistics, Engineering, or related discipline. PMP, Lean Six Sigma, ITIL, or comparable professional certification.S. military leadership experience, particularly Army logistics, sustainment, depot, installation, or facilities operations. Experience managing $100M+ federal portfolios.Experience with Army EAGLE or comparable Army logistics/facilities contracts.Experience with large-scale facilities O&M, supply chain, material management, equipment maintenance, depot operations, or ground logistics.Experience managing collective bargaining agreements and complex labor environments.Experience with Power BI, CMMS/EAM, ERP, project controls, and other operational analytics platforms.Operational Discipline - Establishes clear standards, metrics, accountability, and management rhythms.Financial Acumen - Understands the relationship between operations, labor, cost, revenue, margin, and cash.Customer Leadership - Builds trusted relationships while protecting contractual and company interests.Risk Management - Anticipates operational, contractual, financial, safety, and workforce risks.