Flex Crew Team Member
Workstream
Overview
Crew member are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.
Qualifications
Must be 16 years of age or older
Ability to work a minimum of 9 hours per week
Responsibilities
Zaxby’s Front of House Development Plan
Hands-on stations training
Provide friendly, enthusiastic service for all guests
Promptly greet guests as they enter and thank them as they leave
Maintain awareness of current promotions
Explain menu items, answer questions, and suggest additional items
Enthusiastically represent the Zaxby’s brand
Accurately complete orders and guest transactions
Enter guest orders accurately into the point of sale system
Accept payments, operate cash registers, and maintain receipts
Handle cash payments, count and verify tills, and record totals appropriately
Maintain a clean, safe, welcoming environment
Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
Maintain equipment and inform management of maintenance needs
Stock paper goods, condiments, serveware, and beverages
Keep work areas clean and organized
Accurately complete, package, and present guest orders
Other work assigned
Capabilities
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual perception and judgement to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Benefits
50% off meals when working
Team member recognition program
Team member referral bonus
Flexible Hours
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