Liability Adjuster I

As a Large Loss Bodily Injury Adjuster, you will manage high‑exposure and complex claims, including high‑risk jurisdictions such as California, rejected tenders, and extracontractual matters, with bodily injury limits up to $100,000/$300,000. This role may also involve handling commercial and homeowner liability claims, resolving high‑severity bodily injury losses. You will collaborate closely with multiple internal partners while taking a proactive, adaptable approach to meet the unique needs of each claim. We are seeking an experienced Large Loss Bodily Injury Adjuster with a strong foundation in handling high‑severity bodily injury claims to resolution, particularly within high‑risk jurisdictions. The ideal candidate is proactive in taking all necessary steps to protect the insured and demonstrates the ability to adapt their approach based on the unique needs of each claim. Experience with litigation, commercial liability, and homeowner liability claims is highly desirable.

Performs file reviews for various complex projects or for cases in litigation, analyzes data, and reports findings.

Supports the Field with discretionary referrals on complex coverage issues and engages Home Office Claim litigation for involvement and direction as needed.

Reviews coverage, liability, and/or damages on highly complex cases referred for authorization and collaborates with Field leadership on additional steps to be taken and other feedback and direction.

Collaborates with Frontline Performance Experts (FPEs), Frontline Performance Leaders (FPLs), and Claim Process Specialists (CPSs) to share experience and trends identified in referred cases.

Works with Product, Protection, Law, and Claims on new products introduced to the Field and the sales force, and develops Claim Bulletins to provide new forms and/or endorsements that impact claim handling practices.

Bad Faith Litigation

Bodily Injury Claims

Commercial Liability

Complex Claims

Large Loss Claims

Risk Assessments

is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435‑2000.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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