Head of Programme Management

Dental insurance
Health insurance
Operations/Education
Classification: Full-Time, Exempt

The Program Manager supports the Chief Program Officer in the coordination, implementation, and day-to-day management of Peter Paul's programs. This position provides consistent oversight across multiple program areas, including Youth Education, New Gen, Family and Community Engagement, Older Adult Programming, and related program initiatives.

The Program Manager helps ensure that programs are organized, engaging, well-coordinated, and implemented in alignment with the vision and priorities established by the Chief Program Officer. The ideal candidate is organized, collaborative, creative, solutions-oriented, and able to manage multiple priorities while building strong relationships with staff, students, families, and community partners.

Provide day-to-day management, coordination, and support to Program Coordinators and other assigned program staff.
Help ensure programs are appropriately staffed, scheduled, prepared, and operating efficiently.
Maintain strong communication and coordination across Youth Education, New Gen, Family and Community Engagement, Older Adult Programming, and other program initiatives.
Conduct regular program check-ins and walkthroughs to monitor implementation, student engagement, staff support needs, and overall program quality.
Coordinate day-to-day communication and logistics with community partners, vendors, and program providers.
Support staff onboarding, training, coaching, and professional development in collaboration with the CPO.
Maintain program calendars, schedules, records, documentation, and other systems needed to support effective program implementation.
Support the coordination of special events, field experiences, family activities, student celebrations, and other programmatic initiatives.
Collaborate with other Peter Paul departments to coordinate program spaces, transportation, meals, supplies, facilities, and other operational needs.
Within Family and Community Engagement, the Program Manager will support the implementation and ongoing development of Peter Paul's social work program by:
Providing direct supervision and support to the Social Work Program Coordinator.
Supporting the collection and organization of program data.
Helping ensure communication among families, program staff, and organizational leadership remains timely and consistent.
Bachelor's degree in education, Youth Development, Human Services, Nonprofit Management, Social Work, or a related field preferred; 3-5 years of experience in youth development, education, nonprofit programming, human services, or community-based programming.

• Previous experience coordinating programs, projects, teams, or multiple priorities.
• Strong organizational, communication, problem-solving, and relationship-building skills.
• Experience working with youth, families, community partners, or multidisciplinary teams is strongly preferred.

Relationship building
Staff support and coaching
Ability to manage multiple priorities
Commitment to high-quality, community-centered programming
CPO & Program Manager Partnership

The Chief Program Officer maintains responsibility for overall program strategy, vision, organizational priorities, major partnerships, outcomes, and executive-level decision-making.

The Program Manager works collaboratively with the CPO to translate those priorities into effective day-to-day implementation by coordinating staff, programs, schedules, systems, and operational needs across Peter Paul's program areas.

Peter Paul RVA is an outreach and community center serving Richmond's East End.
Founded by John Coleman in1979, it is the oldest community-based agency continually serving East End children and families. Peter Paul serves students in grades 1-12 through its flagship academic Youth Program, giving children a safe, consistent, structured, and loving environment in which to thrive during out-of-school time. Family and community programming offered and
Dedicated to empowering and enriching the lives of young people.
Passionate about unlocking the potential of our youth.