Receptionist Front Desk - EVENING SHIFT ONLY

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service while managing daily front desk operations. Handle cash and credit card transactions while maintaining an accurate cash drawer.
Maintain a clean and organized front desk area, including stocking supplies and informational materials.
Coordinate with housekeeping, maintenance, and management teams to resolve guest concerns and maintain property standards.
Legendary Customer Service:
Anticipate guest needs and provide personalized recommendations and assistance to enhance their stay.
Handle guest complaints and concerns professionally and efficiently, striving to resolve issues to the guest's satisfaction.
Build positive relationships with long-term guests and residents, fostering a welcoming community atmosphere.
High school diploma or equivalent.
Strong customer service and communication skills (verbal and written).
Basic computer skills (email, data entry, Microsoft Office, or Google Workspace).
Comfortable handling cash and credit card transactions.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Previous hotel front desk, hospitality, customer service, or property management experience preferred.
Bilingual English/Spanish is a plus.
Ability to sit, type, and work on a computer for prolonged periods as needed
Ability to bend, stoop, kneel, and reach when stocking supplies or assisting guests
Ability to communicate clearly in person and over the phone
Medical, Dental, and Vision insurance (eligible after 60 days)

• Employee Assistance Program (legal, financial, and counseling services)
• Long-Term and Short-Term Disability options
• 15 PTO days and 10 paid holidays
• Wellness program and e-learning platform for ongoing development