Parts Specialist, Parts Counter Sales

Join Our Team at Sammons Industrial

Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.

Competitive Pay and Performance-Based Bonuses

• Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)
• Training and Tuition Reimbursement
• Paid Holidays and Time Off
• Life and Short Term Disability paid for by company

When a customer or technician needs the right part to keep equipment moving, you'll help make it happen. You'll work across the front and back counters, answering calls and emails, researching parts, preparing quotes, and helping customers find what they need.

You'll be part of an experienced parts team that works together to take care of customers and keep the branch running strong.

Help customers and technicians at the counter, by phone, and through email by researching parts, answering questions, preparing quotes, and processing orders.

Research parts using online resources, manuals, and other tools, while helping resolve order, shipment, delivery, and parts discrepancies.

Keep orders and records accurate by entering information, verifying purchase orders and invoices, and managing requests through systems such as Zendesk.

Work closely with technicians, dispatchers, vendors, and teammates to keep orders moving, support sales goals, and provide dependable service in a high-volume branch.

A high school diploma or equivalent, plus previous parts experience or a mechanical background that helps you understand equipment and parts.

Strong customer service and communication skills with the ability to comfortably help customers in person, over the phone, and through email.

Attention to detail and confidence with data entry, order information, and Microsoft Office.

You'll join a hardworking team where people pitch in, share what they know, and take pride in helping customers get the job done.

You'll have variety every dayfrom solving parts questions to working directly with customers and techniciansand opportunities to keep building your industry knowledge.

Sammons Industrial