Head of Operations Management (m/w/d)

Operations Supervisor - Fabrication (3rd Shift)

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world‑class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

IEM is currently seeking an Operations Supervisor - Fabrication to join our fabrication team in Metal fab or Bus fab departments. This role is ideal for a safety‑focused leader with hands‑on experience in fabrication, team supervision, and lean manufacturing within a fast‑paced production environment. The successful candidate will be passionate about driving quality, efficiency, and team development.

Third Shift Hours: 10:00pm - 6:30am ET

Please note: This position requires 100% in‑office presence in our Jacksonville location and does not offer remote work. This role will report into the Operations Manager, Fabrication.

Safety Compliance

Conduct regular safety audits and inspections to ensure compliance with all IEM safety policies and protocols.

Use Safety Amp, SharePoint, or other software to conduct and report safety investigations as per HSE and WCB requirements.

Ensure team leads train staff on safety procedures and safe work practices; participate in investigations to prevent recurrences.

Conduct hazard analyses to monitor and maintain safe work practices.

Collaborate with EHS and maintain accurate records of all safety‑related training, including respirator fit testing, WHMIS, forklift certification, and other required training.

Planning and scheduling

Utilize UKG Workforce Management to monitor timecards, activities, and approve PTO/UTO submissions for the fabrication team.

Ensure leads complete jobs according to production schedules.

Communicate any delays in the production schedule to the planner and manager.

Assess capacity issues promptly and communicate findings to the manager.

Quality Control and Process Management

Conduct random inspections of completed products to ensure compliance with quality standards; address defects promptly.

Work with leads to identify and implement solutions for recurring quality issues.

Participate in developing, validating, and implementing processes that ensure safe, high‑quality production.

Implement 5S improvements wherever possible and ensure leads maintain these standards.

Team Supervision and Performance

Supervise a team of Leads and machine operators, including performance evaluations, coaching, and resolving personnel issues.

Organize shift schedules to maintain production schedules and communicate any inadequate staffing levels to your supervisor

Material and Equipment Management

Manage inventory of stock, ensuring proper material usage and minimizing waste.

Communicate with supply chain to coordinate material transfers or acquisition of raw materials to prevent shortages.

Maintain adequate consumables and tools to reduce downtime due to wear and planned maintenance.

Hiring, Performance and Development

Conduct interviews and recommend hires to maintain appropriate staffing levels.

Build strong relationships with leads and support their leadership development through coaching and performance reviews.

Create and implement training documentation and work procedures to ensure proper onboarding and skill development.

Document policy violations when coaching and reminders are ignored.

Gather feedback from leads on individual performance and conduct quarterly/annual reviews as required.

Key Performance Indicators

Host and maintain Tier 2 Daily Management Board meetings.

Attend Tier 1 Daily Management Board meetings.

Ensure accurate collection of daily management board data.

Perform additional duties as required by your manager.

Requirements

Bachelor degree in Operations Management, Engineering, Supply Chain or a related degree. Five years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered

Minimum 2 years of experience in Fabrication, or Process Engineering, preferably in a leadership position.

Proven ability to manage and motivate a team of 40+ personnel preferred.

Proficient in interpreting mechanical drawings, BOM (Bill of Materials), and basic wiring diagrams.

Strong knowledge of lean manufacturing concepts in a fast‑paced environment.

Familiarity with company policies and a positive attitude toward safety compliance.

Excellent verbal and written communication, organizational, and time‑management skills.

Demonstrated ability to foster positive interpersonal relationships and encourage collaborative problem‑solving.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem‑solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

We offer comprehensive and competitive benefits package designed to support our employees' well‑being, growth, and long‑term success. View a snapshot of our benefits at

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us atiemfg.com/contact

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IEM does not discriminate against any applicant based on any characteristic protected by law.

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